Item 13 - Agreement for Security Services for City Events

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Cover Letter 5 CONTEMPORARY SERVICES CORPORATION CSC THE LEADER IN CROWD MANAGEMENT'S Dear Monique Leon, Parks and Recreation & Community Services Supervisor: ar January 7, 2025 I am pleased to present this proposal from Contemporary Services Corporation ("CSC") to the City of Santa Ana. CSC is a California incorporated company with branch offices throughout the United States and has extensive operations in California. Established in 1967, CSC's experience and expertise are unparalleled. Its long-term and esteemed clientele base is a testament to CSC's strong history of reliability, honesty, and performance. No matter how large or small of an event or venue, CSC is committed to your success, as well as to providing a safe and enjoyable experience for all event patrons. CSC's national and local structure has allowed for an experienced and dedicated team thatwill meetyour requirements and continuously strive to exceed your expectations. Our ambassadors understand the importance of patron safety combined with the delivery of exceptional guest services. CSC's national training program continues to exceed industry standards. All managers and key personnel hold certifications for National Incident Management System (NIMS), Incident Command System (ICS) and Module 1 of Trained Crowd Manager (TCM). CSC has over 60,000 active and trained team members nationally, and currently provides crowd management services for over 200 stadiums, arenas, and theaters, 110 universities and scholastic institutions, and 50 convention centers including: Anaheim Convention Center (Anaheim, CA) The Observatory (Santa Ana, CA) Renegade Racing (Orange County, CA) Boots in the Park (Fresno, CA) Capistrano Unified School District (Orange The Kia Forum (Inglewood, CA) County, CA) In addition, CSC services 7 NFL teams, 6 NHL teams, 5 MLB clubs, 4 MLS clubs, and 4 NBA teams. CSC has extensive experience performing screening services utilizing metal detection devices. Nationally, CSC annually screens over 60 million guests and employees at major venues and events including NFL, NBA, MLB, NHL, several MLS and NCAA clients, golf tournaments, festivals, and many other entertainment events. These services extended to numerous Super Bowls, which have been designated as a National Special Security Event (NSSE). This is an event of national or international significance deemed by the Department of Homeland Security to be a potential target for terrorism and therefore requires an enhanced degree of scrutiny on security procedures. Included in this proposal is an overview of our Qualifications, Experience, References, Management Team, Training, Cost Proposal and other information demonstrating why CSC is the best qualified partner for the City of Santa Ana. If you have any questions concerning this proposal, please don't hesitate to contact me. We look forward to a successful partnership with you and your team. Sincerely, o - CSC Mark Glaser Executive Vice President, Operations 17101 Superior Street 303.808.5987 Contemporary Services Corporation Northridge, CA 91325 mglaser@csc-usa.com This item contains and consists of confidential and proprietary information belonging to Contemporary Services Corporation and is not to be reproduced, copied, or used without its express written permission.