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GUAMANWID <br /> (i) technology, ideas, concepts, drawings, designs, inventions, discoveries, improvements, <br /> patents, patent applications, specifications, trade secrets, prototypes, processes, notes, <br /> memoranda, and reports; or <br /> (1i) visual representations concerning the Disclosing Party's past, present or future research, <br /> technology, know-how, and concepts; or <br /> (iii) computer programs, software code, written documentation, products, information concerning <br /> vendors, members, customers, prospective customers, employees and prospective <br /> employees, market research, sales and marketing plans, distribution arrangements, financial <br /> statements, financial information, financing strategies and opportunities, and business plans. <br /> In addition,the term"Confidential or Proprietary Information" shall include any information <br /> disclosed pursuant to any confidentiality or nondisclosure agreement entered by the parties in <br /> contemplation of entering the business relationship evidenced by this Agreement. <br /> (h) "Customer Information" means all Confidential or Proprietary Information disclosed by the <br /> Customer to GUARDIAN RFID in connection with, in contemplation of entering, or under this <br /> Agreement or entered into the Command Cloud System. <br /> (i) "Customer Personnel" means any officers, employees, partners, members, owners, agents, or <br /> affiliates of the Customer(including any third party to whom the Customer has outsourced all or <br /> part of its operations). <br /> Q) "Customer Project Manager" means the person authorized by the Customer to serve as the <br /> primary point of contact for project management with GUARDIAN RFID as specified in Section <br /> 14(b). <br /> (k) "Customer's Third-Party Hardware" means any hardware, equipment, and other tangible items <br /> used by the Customer that is not specified to be provided by GUARDIAN RFID under the terms of <br /> this Agreement, including, but not limited to, networking equipment(including Wi-Fi), <br /> workstations, servers for third-party systems, mobile workstations, and laptops. <br /> (I) "Customer's Third-Party Software" means any software that is not specified to be provided by <br /> GUARDIAN RFID under the terms of this Agreement, including, but not limited to, operating <br /> systems, Internet browsers, plug-ins, content-viewing applications, software frameworks for <br /> downloaded content, productivity software, and enterprise software(including, but not limited to, <br /> jail, records, offender, medication, prescription, and case management systems). <br /> (m) "Disclosing Party" means a party to this Agreement that discloses its Confidential or Proprietary <br /> Information to the other party to this Agreement. <br /> (n) "Documentation" means all instructions, specifications, and other support materials generally <br /> made available to customers relating to the operation and functionality of the Command Cloud <br /> Subscription Services as updated from time to time by GUARDIAN RFID. <br /> (o) "Force Maieure Event" means an occurrence beyond the reasonable control of the party affected, <br /> including acts of governmental authorities, acts of God, material shortages, wars, riots, rebellions, <br /> sabotage, fire, explosions, accidents, floods, strikes or lockouts of third parties,widespread <br /> illness or pandemics, or electrical, internet, or telecommunication outage that is not caused by the <br /> obligated party. <br /> (p) "Go-Live" or"Goes-Live" means the use of the Command Cloud System as a live, non-test-bed <br /> system, which can be exhibited by events such as the completion of the first real-world log entry <br /> Command Cloud Subscription Agreement 12 <br /> ©2024 GUARDIAN RFID.All rights reserved.GUARDIAN RFID is a U.S.registered trademark. <br /> Confidential&Proprietary.(Rev. 1/2024) <br />