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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />APRIL 6, 2009 <br />TITLE: <br />AGREEMENT AMENDMENT FOR BILL PRINT <br />AND PAYMENT SERVICES <br />C MANAG <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />^ As Recommended <br />^ As Amended <br />^ Ordinance on 15~ Reading <br />^ Ordinance on 2"d Reading <br />^ Implementing Resolution <br />^ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />1. Authorize the City Manager and Clerk of the Council to amend the <br />agreement with InfoSend, Inc. for municipal utility services bill <br />printing and mailing, and electronic bill presentment and payment <br />services from $150,000 to a total not to exceed $206,000, during the <br />final one-year term of the Agreement. <br />2. Authorize the City Manager and the Clerk of the Council to amend <br />agreement with TransFirst, LLC for the processing of credit card payments <br />in an aggregate limit not to exceed $60,000, during the one-year <br />extension of the Agreement. <br />DISCUSSION <br />On February 20, 2007, the City Council approved an agreement with <br />InfoSend, Inc. for bill printing, mailing and electronic bill presentment <br />services. InfoSend was determined to be the most cost-effective method <br />for printing of all Municipal Utility Service (MUS) bills as well as <br />processing e-payments. We are in the third year of a three-year agreement <br />with provision for a two year renewal. <br />Recently, the Treasury Division went live with a new Municipal Utility <br />software. The software provided an opportunity to redesign the municipal <br />utility bill. The new bill should improve clarity of the water bills and <br />increase the customers' ability to monitor their water consumption and <br />conservation efforts. Treasury requested InfoSend, Inc. to include an <br />explanation of the new bill as well as newsletter inserting services. <br />The recommended amount also includes an increase in postage effective May <br />12, 2008, and an increased use of on-line payments. <br />25F-1 <br />