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(9) CITY OF SANTA ANA
<br /> E. Reports
<br /> 1. Submit activity reports from the prior security shift within six hours, in the method
<br /> required, and on the forms required by the City.
<br /> 2. All reports must include any pertinent information or backup documentation with your
<br /> reports, including date, time, persons (if applicable) involved, location, etc.
<br /> 3. General: Report immediately, verbally and in writing as soon as practically possible
<br /> taking safety into consideration; especially concerning issues that may require
<br /> immediate action to avoid potential escalation. If possible, take photos of the
<br /> observation or interaction and attach to email, text, and written reports.
<br /> 4. Safety, Injury, or Damage: any impending, occurring, or potential hazards, incidents, or
<br /> accidents that have harmed, are harming, or could likely harm persons, animals, plants,
<br /> property, environment, or the like.
<br /> 5. Public Nuisances: any observations of any public nuisances.
<br /> 6. Work Performance Delays: anything that is or could potentially delay or prevent work
<br /> from being performed within the designated times and locations.
<br /> 7. Follow up Activities: all action items from the above section, which may have been
<br /> verbally reported, but a written report was not possible at the time; and all action items
<br /> as required by City Representative.
<br /> F. Legal & Best Practice Requirements
<br /> 1. Contractor must be self-informed, abide by, and comply with all, current and applicable,
<br /> local, county, state, federal and other legal requirements and best practices at all times.
<br /> 2. Shall not cause, allow to be caused, or permit the continuance of any violation of any
<br /> legal requirements or best management practices.
<br /> 3. Shall be responsible and bear all associated costs should any work be performed in
<br /> contrary to any laws, ordinances, codes, rules, or regulations.
<br /> 4. Contractor must provide all labor, supervision, materials, tools, supplies, equipment and
<br /> the like required to perform services as specified herein at its own expense.
<br /> 5. Contractor must perform and comply with all work per these specifications, according to
<br /> all applicable and acceptable industry standards, of the highest quality commensurate
<br /> with the required service.
<br /> 6. Contractor must comply with and be fully responsible at all times for being up-to-date
<br /> regarding all applicable legal requirements in accordance with the attached
<br /> specifications.
<br /> G. Rates
<br /> Contractor to submit hourly rates, overtime rates, holiday rates for guards and supervisors.
<br /> City of Santa Ana RFP Na.24-138 Page 19 of 33
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