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D Firm and Team Experience
<br /> Proposal shall include a profile of the firm's experience including the following:
<br /> L A general description of the firm, including size and number of employees working di-
<br /> rectly with the City on this agreement,
<br /> RESPONSE: Contemporary Services Corpora- ment companies. CSC has found that investing
<br /> tion (CSC) is recognized worldwide as the pio- its revenue and resources back into clients' pro-
<br /> neer and expert in the crowd management field, grams assures long-term success over short-term
<br /> CSC developed the concept of peer group secu- profits. Success is based on the continual focus
<br /> rity techniques, and through over five decades of quality and innovation within the following
<br /> of continual refinement and evolution, CSC has four key areas: knowledgeable and experienced
<br /> successfully remained the leader in the crowd management, high quality workforce, world-
<br /> management and event security industry, class training, and cutting-edge technology.
<br /> CSC's investment in systems, tools, and person-
<br /> CSC has a history of delivering exceptional ser-
<br /> vices for events and venues from as small as one the needs of each client.
<br /> guest to multi-day events hosting hundreds of
<br /> thousands. This broad experience has enabled Employee Owned Company
<br /> CSC to build a knowledgeable group of profes- In January 2019, CSC became an ESOP (Em-
<br /> sionals with expertise in every crowd manage- ployee Stock Ownership Plan). Being part of an
<br /> ment application. In addition, CSC's internation- ESOP company can provide unique rewards for
<br /> al network of managers and experts allows for employees. Participants in the plan can receive
<br /> an interactive flow of knowledge and resources significant retirement benefits at no monetary
<br /> to each client. cost to them. Research also shows ESOP compa-
<br /> Experience nies are More productive, faster growing, more
<br /> CSC has delivered services for every type of profitable, and have lower turnover. In addition,
<br /> entertainment and sporting event, including an ESOP is a great way to enhance the compa-
<br /> 34 Super Bowls, 9 World Series. 4 MLB All-Star ny`s ability to recruit and retain their workforce.
<br /> Games, 10 NCAA Men's Final Four. 5 annual
<br /> College Bowl Games, 4 NHL Finals, 8 NBA Finals, Workforce
<br /> 10 Olympic Games, 5 Presidential Inaugurations, Continual and forecasted recruitment, training,
<br /> 4 Papal Visits, and 2 FIFA World Cups, & execution of crowd management services
<br /> for venues and events is the core competency
<br /> Other relevant experience includes: of CSC. To accomplish this, we have aggressive-
<br /> Formula 1 Grand Prix ly honed our recruiting. We have made heavy
<br /> • PGA Championship investment in technology to improve our online
<br /> • New York City Marathon Hiring Portal, creating a true paperless environ-
<br /> • Coachella Valley Music and Arts Festival ment and streamlining the onboarding process,
<br /> CSC also handles and manages some of the With its existing team of outstanding event man-
<br /> largest concert tours in the nation including U2, agers. as well as targeted workforce recruitment
<br /> Tim McGraw, Rihanna, The Rolling Stones, Jay-Z and selection, CSC continually has access to the
<br /> and Beyonce, Guns N' Roses, and Taylor Swift, most qualified event staff available. These out-
<br /> standing team members will ultimately be re-
<br /> CSC's team of experienced managers effectively sponsible for contributing to the safety of your
<br /> recruit, vet, hire, and train ambassadors who will venue as well ensuring that every guest has an
<br /> represent both you and your venue and event in enjoyable event experience,
<br /> a professional manner.
<br /> Training
<br /> Its management team. corporate infrastructure, CSC's event knowledge and expertise is dissem-
<br /> support, training, and quality supervision are inated to its staff through world-class training
<br /> what set CSC apart from other crowd manage- solutions. To ensure that team members are
<br /> 70 This item contains and consists of confidential and proprietary information belonging to Contemporary Services Corporation
<br /> and is not to be reproduced,copied,or used without its express written permission. A
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