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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JUNE 01, 2009 <br />TITLE <br />FIRST AMENDMENT TO AGREEMENT <br />WITH NEC UNIFIED SOLUTIONS FOR <br />TELEPHONE SYSTEM MAINTENANCE <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />^ As Recommended <br />^ As Amended <br />^ Ordinance on 1ST Reading <br />^ Ordinance on 2"d Reading <br />^ Implementing Resolution <br />^ Set Public Hearing For_ <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the City Manager and the Clerk of the Council to execute the <br />attached amendment to the agreement with NEC Unified Solutions, Inc. to <br />exercise an option for the first one-year extension to the existing <br />agreement for an amount not to exceed $220,000 per year for telephone <br />maintenance and related equipment subject to non-substantive changes made <br />by the City Manager and City Attorney. <br />DISCUSSION <br />The City's voice communications network consists of 32 telecommunications <br />systems that support every Agency and Department in the City. These <br />systems are located at City Hall, Police Department headquarters, Police <br />sub-stations and Jail, Fire Department headquarters and Fire stations, <br />City Yard, Work Center, Parks and Recreation headquarters and centers, <br />and the Santa Ana Zoo. The systems are linked internally through the <br />main City Hall telephone system and include over 2,000 telephones and <br />approximately 2,400 voice, fax and modem extensions. <br />In order to ensure the proper functioning of this extensive system, the <br />City contracts for maintenance services. Some of these services include: <br />1) providing an on-site dedicated service technician to perform repairs, <br />moves, additions and changes; 2) 24-hour system monitoring and service <br />response; 3) replacement of any and all defective telephone system <br />equipment; 4) providing engineering support; and 5) providing new <br />telephone equipment. <br />In July of 2007, the City Council approved a <br />Unified Solutions, Inc. with provisions for <br />provide telephone maintenance, repairs, and <br />systems and services for City Hall and all <br />of this agreement commenced on July 1, 2007 <br />2009. <br />two-year agreement with NEC <br />two, one-year renewals, to <br />installation of replacement <br />off-site locations. The term <br />and will expire on June 30, <br />25D-1 <br />