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Exhibit A SCOPE OF WORK Supplemental Security $21,000) - Downtown Incorporated contends that it is essential that, as the nighttime, restaurant and entertainment businesses continue to expand, customer comfort be enhanced. This effort includes deploying downtown ambassadors during weekend evenings to promote a safe and pleasant environment for customers, employees, and other visitors. Beginning the weekend of May 8th and continuing for approximately 18 weeks to September 6th, Downtown Incorporated will contract with a private security firm to place four ambassadors into service for six hours nightly on Thursdays, Fridays, and Saturdays. The service will provide both walking patrol and bicycle patrol. The ambassadors will patrol the entire Downtown BID area with extra attention focused on area of customer concentration. Generally, ambassadors will be a liaison with local law enforcement, offer customer assistance (provide directions and information and the like) deal with inappropriate behaviors, maintain open communication with restaurant/nightclub operators, circulate throughout the district observing for and documenting mischief/criminal activity, and act as a friendly face of downtown Santa Ana. Fees shall be approximately $15 per hour for ambassadors plus $20 per hour for a supervisor. Total estimated cost per week will be $1,060. Promotions ($4,000) - BID funds have historically been utilized to provide promotions, marketing and special events. Downtown Incorporated proposes to put on a Mother's Day event featuring free movies at the newly rehabilitated Yost Theatre in Fiesta Marketplace. It is proposed that tickets to the various movies can be acquired at "participating merchants." Basic program costs include theater rental, movie rental, publicity, refreshments, miscellaneous.