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Agreement for Collection Agency Services <br />July 6, 2009 <br />Page 2 <br />Based on the evaluation of proposals by committee, the following is the <br />ranking of service proposals: <br />FIRM RATING <br />1. American Capital Enterprises, Inc. 97.3% <br />2. CB Merchant Services ~~ 7% <br />3. Transworld Systems, Inc. 62.3% <br />4. Southwest Collection Service, Inc. 56.3% <br />5. Credit Management Control, Inc. 49.0% <br />6. Lemore Services Inc. 34.0% <br />American Capital Enterprises, Inc. (ACE) has provided collection and <br />accounts receivable management services for 32 years, and served City of <br />Santa Ana for the past 14 years. The fee rate for ACE is 20 percent for <br />standard accounts and 35 percent for accounts requiring legal action. ACE <br />fees are contingent upon successful collection. <br />FISCAL IMPACT <br />As payment for service is contingent upon successful collection, American <br />Capital Enterprises, Inc. will share in the total revenue recovered from <br />their collection efforts. There is no direct fiscal impact on any <br />expenditure accounts of the City or its related agencies. <br />~-{ ~ <br />!~ Francisco Gutierrez ~~ <br />Executive Director <br />Finance & Management Services Agency <br />FG/KM/09-028 <br />25G-2 <br />