TRANSDYN, INC. 4 - 2009 - Laserfiche WebLink

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WC required if consuitant has employees. IVC'I:i` Gl��i JUL 282009 CONSULTANT AGREEMENT N-2009-090 THIS AGREEMENT, made and entered into this 6th day of May, 2009 by and between Transdyn, Inc., a Delaware corporation (hereinafter "Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City"). RECITALS A. The City desires to retain a consultant having special skill and knowledge to service and maintain the City's Water Supervisory Control and Data Acquisition System (hereinafter "SCADA"). B. Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: SCOPE OF SERVICES A. Consultant shall on a bi-annual basis provide two 2 -day on-site visits (32 hours total) preventative software maintenance for the City's Water SCADA System servers and workstations. Services will include general system diagnostics as provided with original installation, file and disk management, software backup and archiving, etc. Any additional time requested will be billed at Consultant's Professional and Support Service rates, attached hereto as Exhibit A. B. Consultant shall provide Telephone Support for the City's Water SCADA System servers and workstations, as follows: 1. Consultant's Applications Engineering staff will be available for telephone support to answer questions regarding the use, modification or troubleshooting of PLC/RTU software provided by Consultant; 2. Consultant's Software Engineering staff will be available for telephone support to answer questions regarding the use, modification or troubleshooting of the DYNAC SCADA software provided by Consultant;