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Table of Contents <br />I. Information Regarding Complaints ................... .......... .. <br />A. Nondiscrimination and Equal Opportunity Complaints.......................................................... 2 <br />1, Policy Statement.................................................................................... <br />............................................................. <br />.................. <br />2. Civil Rights ......................... <br />_ <br />....... 4 <br />3. Nondiscrimination Laws under WI ........................ .. . <br />4. How to File Your Complaint............................................................................. <br />B. Criminal Complains ................... ................... <br />II. General Procedures for Handling Non -Criminal Violations of the Act ....................................... 6 <br />III. Procedures for Handling Complaints at the SDA Level .............. <br />8 <br />IV. Procedures for Handling Complaints at the State Level ........................................•••• <br />V. Procedures for Handling Discrimination Complaints by Participants ............. <br />VI. Procedures for Handling Handicap Complaints by Participants .............................................. 16 <br />GLOSSARYOF WIA TERMS ........................................................................................................ 18 <br />1 <br />