ORANGE COUNTY YOUTH COMMISSION (2) - 2009

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Orange County Youth Commission Santa Ana, California Case Management/Intake Assessment: We will be assigning this position to a New Employee the tutors will share intake assessment responsibilities. Our Case Manger will administer original TABE test. Our Case Manager will interview prospective youth to ensure that they meet all WIA requirements for program entry. Our case management supervisor will oversee a staff of tutors who provide distinctive case management activities. Tutors will observe and note their observations providing feedback to the Case Manager. Two tutors will be in charge of case notes collected during the tutoring process. Notes are maintained on academic progress or challenges, attitudes, behaviors, performance and any other pertinent issues disclosed by the youth or observed. They will meet with the Case Manager for one hour each week to share notes and develop intervention plans, if necessary. Throughout the course of the week, the case Manager has one-on-one and group contact with all the youth involved in the program. He will keep detailed record of attitudes, behaviors and performance on each youth involved in the program. Case management will provide documentation of the interventions and progress in attaining academic or performance goals. Apost-test will be given when a client exits the program. Periodic testing may be given after 6 months and 9 months of the program to assess progress and provide continuous improvement of the program design. Once the client exits the program, staff will continue to follow up with the clients for 12 months by phone calls, counseling and invitation to program activities. The Case Manager, on a regular basis, will review each case record and develop an individual case plan, accordingly. He will provide special counseling for special needs. If a particular problem arises that falls outside Anthony's ability to assess and intervene, he will refer to other appropriate counseling, academic/career or social service programs. Program Services/Parent and Employer lnvolvement~ After assessing the needs of the individual participant, youth are introduced to the various program opportunities at the Club. They are provided with an overview of our resources, procedures, goals and expectations. They are introduced to the staff, tutors and peers. They are presented with their Club sweat-shirt to create a sense of belonging. We stress that staff are here to assist them to reach their goals and are encouraged to communicate openly with staff so we can partner with them. 14