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fD' ` ~.. `.:. • We are proud to bring our clients certified, best-of--breed products from our partners: ADC, CommScope Systimax/Uniprise, Belden, Berk-Tek, Cisco, Corning Cable Systems, Ortronics, and Panduit. Our clients include Cahildren's Hospital, County of Riverside, Glendale Adventist, Genzyme, Northrop Grumman, Boeing, 20 Century Fox, Warner Brothers, Disney and Sempra Energy to name just a few, organization And although PCC Network Solutions boasts an impressive fist of household name clients, from Fortune 50 to start-ups we never grow lackadaisical in our approach to client service. A!I of our clients regardless of size -receive the same quality service that has made our clients successful for over 23 years. We have a large group of BICSI trained and registered technicians and RCDDs to assign to your project. We always assign only the highest skilled systems engineers, project managers, foreman, and technicians to each project. How can we do that? We only hire the best. With over 100 full-time technicians in the field daily, we have a large group of certified technicians to choose from. We are not a slow-moving behemoth: we are quick to respond, flexible and responsive - at ail times, for a!I clients. the service triangle A project manager and a foreman will be assigned to City of Santa Ana for the duration of the project. This "service triangle," composed of the client, the project manager and the foreman, allows PCC Network Solutions to provide an optimum level of communication for project success. The project manager is the liaison between the client and our corporate staff. Our project manager will attend construction meetings, work with the general contractor and overall project coordination. The project manager will intertace constantly with the foreman to guarantee proper material and deliveries and manpower requirements. Our project manager is on-site 100% of the time, directing all on-site activities. Both of these team members are available via pagers and cell phones at all times. It is this level of management that makes PCC Network Solutions the most favorable choice for this project. vendor certifcatians As a certified Systimax installer we have trained and certified technicians available to complete this project. We have included current certification documentation. services beyond the project/ maintenance Once your communication system is complete, PCC Network Solutions would like to manage another challenge for you: maintenance of the new system. PCC Network Solutions offers extended maintenance services, including moves-adds-changes, repairs, even testing and measurement of your network. By using PCC Network Solutions on a daily basis to provide these services, your key personnel can focus on what they do best and you can rest assured that your organization is complying with warranties, specifications and standards. Once again, thank you for the opportunity to respond to your RFP. If you have any questions please do not hesitate to contact me at (714) 563.8077 or via a-mail to ~.lo ezCa pccinc com, Sincer , - rmando z Sales Executive 251-11