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�J <br />SCOPE OF SERVICES <br />I. Background <br />EXHIBIT A <br />0 <br />In order to provide effective and expeditious hearings to individuals cited for violation of <br />the Santa Ana Municipal Code, the City would like to develop a list of Hearing Officers to <br />conduct administrative hearings regarding alleged violations of the City's Municipal Code. <br />In an effort to streamline the hearing process, the City proposes to establish a list of <br />qualified hearing officers that can be assigned as needed on a rotating basis. <br />Contractor shall conduct Administrative Hearings for the City of Santa Ana. Primarily the <br />Contractor will hear administrative citation appeals, alternative nuisance abatement <br />proceedings and vehicle abatement proceedings associated with action of the City's <br />Planning & Building Agency and Public Works Agency. Contractor may be asked to <br />provide administrative hearings for other City Agency's. <br />The Hearing Officer will be charged with making a just determination as to whether a <br />municipal code was violated, whether the property owner is still in violation, and will also <br />make determinations as to whether the process for the abatement of a nuisance, <br />including inoperative vehicles, will move forward. Hearings will be held in accordance <br />with the City of Santa Ana Municipal Code sections 1 -21.8, 16 -119, 17 -105, 17 -108, and <br />17 -135. <br />General Information <br />It is the intent of the City to establish a list of qualified Hearing Officers. The actual <br />number of hearing officers to be utilized will depend on the total number of qualified <br />candidates established by the proposal process, and the number of hearings to be <br />provided. <br />A. When appropriate, the City will provide forms and information in its possession <br />relevant to the conduct of a fair hearing, including but not limited to Notices of <br />Violation, Administrative Citations, and Vehicle Abatement Notices. <br />B. The Hearing Officer shall be responsible for the review of documents provided by the <br />City prior to the hearing. <br />C. All documents and other products used or developed during preparation for a hearing <br />will become the property of the City. <br />Contractor shall preside over the City's administrative hearings. Contractor will be <br />required to independently evaluate the facts of each case and make a determination <br />as to the merits of that case based upon the information presented at the hearing and <br />the Santa Ana Municipal Code. The Hearing Officer must be experienced and <br />knowledgeable in administrative hearing procedures. The Hearing Officer shall be <br />responsive and maintain excellent working relationships with property owners, <br />residents, business representatives, and City staff. Contractor's service will include <br />preparation of findings of facts, hearing dispositions, billing statements, and other <br />documents as necessary. <br />