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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />November 2, 2009 <br />TITLE: <br />CONTRACT AWARD FOR WEB-BASED <br />INFORMATION SHARING SOFTWARE <br />(SPEC. NO. 09-050) <br />~~ <br />~ -~ ;.~ <br />~ -ems <br />~. CITW MA~AGER <br />RECOMMENDED ACT{ON <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />^ As Recommended <br />^ As Amended <br />^ Ordinance on 151 Reading <br />^ Ordinance on 2"a Reading <br />^ Implementing Resolution <br />^ Set Public Hearing For, <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to MindTouch, Inc. for the purchase, training and support <br />of software in an amount not to exceed $49,995. <br />DISCUSSION <br />The Santa Ana Police Department utilizes numerous disparate data sources to <br />support Police Department operational and administrative needs including <br />but not limited to, computer-aided dispatch, records management, jail <br />management and other associated law enforcement related systems to address <br />crime related issues within the City. The Department has identified a need <br />to leverage current systems through the use of a web-based Intranet <br />collaboration tool, knowledgebase, and content management system and <br />information presentation platform. <br />In May 2009, the Police Department identified the primary functional <br />requirements for such a program and reviewed software products from Media <br />Wiki, Confluence and MindTouch. The assessment consisted of technical <br />analysis, onsite testing of various solutions, and reference checks. Upon <br />final review, staff identified MindTouch, Inc. software to be the only <br />software capable of meeting all Department needs. MindTouch software will <br />enable users to run queries against all data sources currently in place, <br />ultimately using one application for all data. In addition, the software <br />will give the ability to present this information in a convenient, <br />interactive way. Through the purchase of this software, all police <br />department employees will have access to this important information sharing <br />tool. MindTouch, Inc. is the creator of MindTouch 2009 Software. As a <br />result, staff recommends Council approval of the recommended action. <br />22E-1 <br />