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Los Angeles/Orange County <br />Homeless Management/Client Management Information System <br />(HMIs/CMIS) Collaborative <br />HMIS/CMIS Agency Agreement <br />With the City of Santa Ana <br />I. Purpose <br />The Los Angeles/Orange County (LA/OC) Homeless Management/Client Management Information <br />System (HMIS/CMIS) is aweb-enabled database used by homeless and human service providers within the <br />Los Angeles and Orange County region, to capture information about the persons they serve. The LA/OC <br />HMIS/CMIS Collaborative consist of four separate Continuum of Cares. The continuums aze: Los Angeles <br />Homeless Service Authority (LAHSA), Orange County Continuum of Care, the City of Glendale and the <br />City of Pasadena. OC Partnership is the member of the LA/OC HMIS/CMIS Collaborative responsible for <br />managing this system and enforcing this agreement in Orange County. <br />The LA/OC HMIS/CMIS Collaborative goal is to go beyond the HUD mandate of producing unduplicated <br />counts of homeless and low-income households. Our mission is to provide a comprehensive case <br />management system to advance the provision of quality services for homeless, at-risk, and low-income <br />households; improve data collection, and promote more responsive policies to end homelessness in Los <br />Angeles and Orange Counties. <br />II. Audience and Agreement <br />This Participating Agency Agreement permits the City of Santa Ana Community Development Agency and <br />its participants to use the LA/OC HMIS/CMIS and security services on their computers systems through an <br />Internet connection. The LA/OC HMIS/CMIS Collaborative and their assigned HMIS/CM1S System <br />Administrators aze the primary coordinating Continuum of Cares (CoC) for the LA/OC HMIS/CMIS. The <br />City of Santa Ana is the "Agency" named in this agreement as participants of the LA/OC HMIS'CMIS. <br />The HMIS/CMIS "User" is the guardians entrusted with personal data to be entered and used in the LA/OC <br />HMIS/CMIS and the "Client" is the consumer of services. <br />LA/OC HMIS/CMIS and all agencies which have been granted access to the LA/OC HMIS/CMIS have <br />agreed to abide by all laws, and the LA/OC HMIS/CMIS Collaborative Policies and Procedures pertaining <br />to client confidentiality, user conduct, security, and the ongoing functionality and stability of services and <br />equipment used to support the LA/OC HMIS/CMIS. <br />The signature of the City Manager indicates agreement with the terms set forth for an LA/OC HMIS/CMIS <br />account for the Agency. The City Manager of Santa Ana, or his/her designee is authorized to sign <br />additional documentation as may be required by LA/OC HMIS/CMIS consistent with and to carry out the <br />purpose of this Agreement. <br />III. Confidentiality and Informed Consent <br />The Agency agrees to abide by and uphold all privacy protection standazds established by the LA/OC <br />HMIS/CMIS Collaborative as well as their respective agency's privacy procedures. The Agency will also <br />uphold relevant Federal and California State confidentiality regulations and laws that protect client records, <br />and the Agency will only release confidential client records with written consent by the client, or the <br />client's guardian, unless otherwise provided for in the regulations or laws. Access to the LA/OC <br />HMIS/CMIS is granted to City of Santa Ana Community Development Agency based on the following <br />premises: <br />Oral Explanation: All clients will be provided an oral explanation stating their information will be <br />entered into a computerized record keeping system. The Agency will provide an oral explanation of the <br />H.1lIS/C.LIISAgencyAgreement Pagelof5 Revised02/01/D8 <br />