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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then answer <br />the question below. Please note the trackin that is involv d 'th h' <br />Place an <br />e wl t Is <br />aCLIVIty. <br />'X' next to <br />one <br />Activity/ <br />Activity <br />- <br />Program <br />Fair Housing <br />Services <br />City Outcome Tracking <br />Provide fair housing service <br />and ongoing analysis of <br />impediments to fair <br />housing. <br />Goal <br />1. Provide fair housing <br />counseling, education and <br />enforcement services to <br />7,000 Santa Ana <br />households. <br />"'5-year goal to be <br />achieved by FY 09110 <br />HUD Outcome Tracking <br />Number of persons assisted: <br />with new access to a service <br />-with improved access to a service <br />-where activity was used to meet a <br />quality standard or measurably improved <br />quality, report the number that no longer <br />only have access to substandard service <br />HUD Goal <br />Accessibility for the <br />purpose of providing <br />Decent Affordable <br />Housing <br />2. Annually assess actionse <br />to eliminate impediments <br />to fair housing. <br />Number of persons assisted: <br />-with new access to a service <br />-with improved access to a service <br />Accessibility for th <br />purpose of providing <br />Decent Affordable <br />-where activity was used to meet a <br />Housing <br />quality standard or measurably improved <br />quality, report the number that no longer <br />only have access to substandard service <br />X <br />Owner- <br />Occupied <br />Housing <br />Rehabilitation <br />Number of owners assisted <br />to rehabilitate their primary <br />residence for the following <br />income categories: <br />-Extremely Low Income <br />Very Low Income <br />-Moderate Income <br />Special Needs Categories <br />-Large Families <br />Physical safety and <br />comfort will be improved <br />for Low and Moderate <br />income households by <br />improving homes to a level <br />that meets or exceeds <br />HUD housing quality <br />standards. <br />Total number of units: <br />-Number occupied by elderly <br />-Number of units brought from <br />substandard to standard condition (HOS <br />or local code) <br />-Number qualified as Energy Star <br />-Number of units brought into compliance <br />with lead safe housing rule (24 CFR part <br />35) <br />Accessibility for the <br />purpose of providing <br />Decent Affordable <br />Housing <br />-Number of units made accessible for <br />persons with disabilities <br />Describe how you will gather the tracking information, noted above, for that activity. <br />1) Home visits and telephone contact will be used to assess the total number of Santa Ana seniors who avoid <br />institutional care and continue to live independently in their renovated home as a result of Paint Day Santa Ana <br />during 12-month period after services are provided. <br />2) Tablulate the total number of new and unduplicated Santa Ana seniors who received Paint Day Santa Ana <br />home restoration services in 1009-10. <br />3) Paint Day client evaluation form. <br />4) Client home visits and evaluations will be conducted to determine satisfaction of service and measure each <br />homeowner's assessment of his/her standard of living following Paint Day. <br />Exhibit A-1 <br />Page 3 of 3 <br />