Laserfiche WebLink
<br />Agreement between KCC Knowledge ComputIng (Ceneda) LimIted end <br />CIty of Sente Ana [Exhfblt FJ <br /> <br />17. SCHEDULE A-l <br />17.1. Supported Software <br /> <br /> Vetslon V~r8'on <br />NAME NAME <br />InFo"", Arrest and Booklna 2.0 <br /> <br />18. SCHEDULE A-2 <br />18.1. Support service is for the following periods (See 2.1): <br /> <br />24 hours per day <br /> <br />7 days per week <br />18.2. Designated Individuals for Customer Support (Sec. 4.1.1): <br /> <br />NAME <br /> <br />TELEPHONE <br /> <br />E-MAIL ADDRESS <br /> <br />18.3. Designated Individuals for Authorizing Additional Expenditure (Sec. 2.5) <br /> <br />NAME <br /> <br />TITLE <br /> <br />TELEPHONE <br /> <br />E-MAIL <br /> <br />19. SCHEDULE A-3 <br /> <br />19.1. The Customer may submit Incident Reports to KCC via the following <br />channels: <br /> <br />Confidential <br /> <br />Pase 13 <br /> <br />8/1812009 <br /> <br />City ofSaDta Ana - :Exhibi( P Cop}'riShlO 2006 - KCC Know1edse Computing (Canada) Umitcd <br />