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<br />~JCHIBfT A <br />O'Re~~lj~ & AssoC~iates Consultitl~ ScftTices ~Xlo.rk nesc.~iption <br />Task O'Reilly & Associates Consulting Services Fee <br /> Work Descrl tion <br />A 1. Review Santa Ana W/O/R/K Canter's Serrrfce Integration <br /> Plan, measures and policies developed to date. <br /> 2. Develop an agenda and prepare for and facilitate 1 planning <br /> meeting with SAWC management to review service <br /> integration plans and identify project priorities, $x,000 <br /> 3, Recap notes from the planning meeting and dis#ribute them <br /> to the participants. <br /> 1. Develop a survey tool to uncover service integration <br />B implementation challenges, opportunities and priorities <br /> including issues such as data collection and managemen#, <br /> streamlining processes and procedures, and business <br /> service Integration. <br /> 2. Prepare for and implement one-on-ono Interviews with <br /> management of all 3 functional work teams and site <br /> manager using the survey tool to identify challenges, <br /> opportunities and priori#ies. <br /> 3. Develop an agenda and PowerPoint and prepare for and <br /> facilitate 1 planning meeting ar focus group with the <br /> functional team feeders to review key challenges, <br /> opportunities and priorities identified through the survey <br /> process and gain consensus on priorities. <br /> 4. Recap notes from the planning mes#ing and distribute them $ 8,000 <br /> to the participants. <br />C 1. Adapt the survey fool as needed based on the results of the <br /> ptanning meeting wish the team managers and draft an <br /> explanatory memo to dis#ribu#e to ail team members to <br /> complete the survey fo provide their individual inslghis into <br /> challenges and opporfunl#ies. <br /> 2. Prepare for and implement one-on-one phone or in person <br /> interviews with up to ~l team members to follow-up on #heir <br /> survey responses or gain additional details regarding their <br /> insights an chal[enges and/or opportunities. <br />~~JCi~IBIT A <br />