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<br /> REQUEST FOR <br /> <br /> COUNCIL ACTION <br /> CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: <br /> January 4, 2010 <br /> TITLE: APPROVED <br /> ? As Recommended <br /> CONTRACT AWARD FOR ? As Amended <br /> ? Ordinance on 1S` Reading <br /> COMMVAULT PREMIER ? Ordinance on 2"d Reading <br /> MAINTENANCE RENEWAL ? Implementing Resolution <br /> (SPEC . NO . 0 9 - 0 61) ? Set Public Hearing For <br /> CONTINUED TO <br /> FILE NUMBER <br /> luz <br /> CITY MANAGER <br /> RECOMMENDED ACTION <br /> Award a contract to En Pointe Technologies for the purchase of CommVault <br /> Maintenance Renewal, for a one year period, with provision for two, one- <br /> year renewals in an annual amount not to exceed $30,000. <br /> DISCUSSION <br /> The Information Services Division provides all computerized support for <br /> the City Hall and the Santa Ana Police Department Data Centers. In 2007 <br /> the volume of data began exceeding the capabilities of the then current <br /> data backup and recovery software system. As a result the elapsed time <br /> required to backup data in these two data centers exceeded the time <br /> spanbetween the end of one City business day and the start of the next <br /> business day. Additional methods and procedures were needed to ensure the <br /> integrity of the data transferred and stored from these data centers. An <br /> assessment of commercially available backup and recovery software was <br /> conducted. After extensive technical analysis, onsite testing of products <br /> and reference checking, the software application from CommVault, Inc. was <br /> deemed to be the best match for the needs of the City. CommVault data <br /> backup and recovery software was installed and has performed <br /> satisfactorily as well as the maintenance/customer support provided with <br /> the product has been excellent. <br /> The initial term of maintenance and support is expiring and staff <br /> recommends that it be renewed. This will provide updates, upgrades and <br /> technical support to keep this critical software operating at peak <br /> efficiency. <br /> 22E-1 <br /> <br />