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Business Retention Visits: <br /> 50 48 <br /> 45 43 <br /> 40 38 36 I <br /> 40 <br /> 35 - 32 - 33 <br /> 30 _ 29 31 27 29 <br /> 25 - 23 <br /> 20 18 _ <br /> 15 <br /> 10 - - <br /> S _ <br /> PQ ~J pJ O Oe ~ <br /> Business Service Requests: <br /> Staff Training, , 0 , 0 Permits, Zoning <br /> Other, 9% S% & Other City <br /> Services, 4% <br /> Site Selection, <br /> 10% Marketing, 7% <br /> Human <br /> YM <br /> Resource , t , <br /> Management, " Finance, 6% <br /> 2% <br /> Recruitment, <br /> International 19% <br /> Trade, l% <br /> Operations & <br /> Tax Incentives, Cost <br /> 30% Management, <br /> 7% <br /> Marketing Tools: <br /> • Establish & Continue Image Branding Campaign <br /> • Business Portal <br /> • Interactive CD-Rom <br /> • Trade Show Booth <br /> • City Video <br /> Enterprise Zone: <br /> • New 15 year Designation -June 2008 <br /> • Expanded Area -February 2010 - 1,346 acres- Retained over 400 <br /> jobs <br /> • Santa Ana Companies Have Saved Over $300 Million in State of <br /> California Income Taxes <br /> <br /> CITY COUNCIL MINUTES 10 MARCH 15, 2010 <br /> 10A-10 <br /> <br />