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PHA 5-Year and U.S. Department of Housing and Urban OMB No. 2577-0226 Deveiapme~lt Expires 4/30/2011 Annual Plan Office of Public and Indian Housin 1.4 PHA fufortnation PHA Name: _Housing Authority of the City of Santa Ana PHA Code: CA093 PHA Type: ? small X High Performing ? standard X HCV (section 8} PHA Fiscal Year $eginning: (IVIM/YY Y Y): 0712010__-_ 2.0 Inventory (based on ACC units at time of FY beginning in 1.0 above) Number of PH units: Number of HCV units: 255$ 3.0 Submission Type X 5-Year and Annual Pian ? Annual Plan Only ? 5-Year Plan Only 4'4 PHA Consortia ? PHA Consortia: {Check box if submitting a j Dint Plan and complete table below.) No. of Units in Each PHA Frogram(s} Included in the Programs Not in the Participating PHAs Pro m Code Consortia Consortia pg HCV PHA 1: PHA 2: PIIA 3:- 5.4 5-Year Platt. Complete items 5.1 and 5.2 only at 5-Year Plan update. 5.1 Mission. State the PHA's Mission for serving the needs oflow-income, very low-income, and extremely low income families in the PHA's jurisdiction for the next five years: To promote adequate and affordable housing, economic opportunity, and a suitable living environment free from discrimination. S.Z GoaIs and Objectives. Identify the PHA's quantifable goals and objectives that will enable the PHA to serve the needs oflow-income and very low-income, and extremely low-income families For the next five years. Include a report on the progress the PHA has made in meeting the goals and objectives desct~ibed in the previous 5-Year Plan. Goat # I : Expand the supply of affordable housing by applying for additional rental vouchers when available. • 2005-2009 Progress: Applied for25 Disaster Housing Assistance vouchers in 2D08 and X45 Family Unification vouchers in 2009. No additional vor~hers awarded. Goal #2: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving specific _ management fimctions (implement hand-held automated HQS inspection devices). • 2005-2009 Progress: SAHA maintained high-performer status for four of the five years. Customer service ratings continue to he high, rating "good" or "excellent" in 86% of responses in November 2009 survey. Implementation of automated HQS devices was delayed because of software compatibility with third parry vendor. This implementation is expected during the 2010-2011 program year. The automated rent reasonableness program was implemented as scheduled. Goal # 3: Increase assisted housing choices by providing portability counseling to 100% ofparticipants, conducting outreach to potential participating property owners, and implementing voucher homeownership program. • 2005-2009 Progress: 100% of participants received portability counseling. SAHA maintained communications with Orange County Apartment Owners Association to recruit new participating owners. Voucher homeownership program has been developed, however funding gaps still exist between voucher funding and local for-sale housing market. Goal #4: Provide an improved living environment through efforts to link participants with local neighborhood associations. • 2005-2009 Progress: Information on local associations provide via tenant newsletters and during voucher issuance briefmgs. Goal #5: Promote self-sufficiency by increasing employment among participants, linking to supportive services to increase independence for the elderly andlor disabled, and increase participation in the Family Self Sufficiency (F5S) program. • 2005-2004 Progress: SAHA continued providing referrals to the Santa Ana W/O/IZ/K Center for j o6 training and placement services, provided information and linkages to the County's Council on Aging (elderly services) and the Doyle McIntosh Center (disabled services}, and conducted recruitment for the FSS program at initial voucher issuance, at annual re-examinations, and through tenant newsletters. Goal #6: Ensure equal opportunity and affirmatively further fair housing through coordination with the Orange County Fair Housing Council, the preparation of the Analysis of Impediments to fair housing choice, and continued training on €air housing practices for staff, owners, and participants. • 2005-2009 Prognss: Fair Housing programs and resources are included in all issuance briefings. Reasonable Accommodation tracking logs were implemented. Communication was maintained with the County's Fair Housing Council, ensuring proper referrals for anyone alleging discrimination, whether an HCV participant or member of the public. Page 1 of 2 form I3U?-50075 (4/2008) Exhibit I