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<br />o Follow all protocols from the approved ROC Web Admi istration and <br />Maintenance System. <br /> <br /> <br />2. Standard Content and Link Updates <br />o Review any stakeholder (e.g., municipal blog page) an lor user submitted <br />content (e.g., email request) and respond within 48 hours of receipt during <br />Monday through Thursday. Submissions or inquiries re eived Friday through <br />Sunday will be responded to before end of business on the following Monday. <br />o Monitor and respond to all standard, non-emergency c ntent and link updates <br />within three business days. <br />o Follow all protocols from the approved ROC Web Admi istration and <br />Maintenance System. <br /> <br />3. Central Focus Area Updates <br />o Updates to the Central Focus Area on the Home page ill be made, at a <br />minimum, every 30 days. <br />o WBC will manage content update ideas and materials, ubmitting these to the <br />ROC Advisory Committee for review and approval at Ie st two weeks prior to <br />the go-live date. <br /> <br />4. County Emergency Response & Recovery Home Page Up ates <br />o During a countywide or significant regional emergencyl isaster event, the <br />ReadyOC.org Home page will be updated to advise an direct visitors to <br />appropriate information resources in accordance with 0 erational emergency <br />management protocols. <br />o WBC will be responsible for monitoring the Home page and returning it to the <br />standard configuration upon direction from the <br /> <br />c. Social Media Content Management & Posting - develop and monitor content as well as <br />manage platforms for ROC Twitter, FaceBook and YouTube soci I media channels. All <br />content will be updated in accordance with the approved System ogs for each channel. <br />These System Logs detail frequency of updates, monitoring criter a and all management <br />processes. <br /> <br />Responsibilities: <br />WBC shall: <br /> <br />a. Handle implementation of all tasks listed above <br />b. Coordinate with Santa Ana Project Manager for all necessary ap rovals <br /> <br />Santa Ana shall: <br /> <br />a. Review and approve content updates as appropriate <br /> <br />Completion Criteria: <br />This task is considered complete when all elements have been appropri tely deployed based <br />on the Phase II Marketing Plan and System Logs. <br /> <br />12 <br />