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Information Technology www.santa-ana.org/IT Item # 13 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report May 20, 2025 TOPIC: ProudCity Website Content Management System AGENDA TITLE Agreement with ProudCity for the Licensing of a Website Content Management System (CMS) and Services RECOMMENDED ACTION Authorize the City Manager to execute an agreement with ProudCity, Inc. for website content management system (CMS) software subscriptions and professional services, for a three-year term beginning July 1, 2025 and ending June 30, 2028, for an annual amount not to exceed $103,827, for a total aggregate amount not to exceed $311,481 over the life of the agreement (Agreement No. A-2025-XXX). GOVERNMENT CODE §84308 APPLIES: Yes DISCUSSION On June 21, 2022, the City Council approved a three-year agreement with ProudCity to provide a hosted, web content management system (CMS) to be used for the City’s internet website. The City decentralized internet content management by training staff from each department on the new website so that content can be kept current by each department. The ProudCity CMS has been very reliable over the past three years and continues to be an efficient communication tool for City staff to use to provide information to the public. The City is subscribing to the ProudCity Standard Plan, plus the file upload increase feature. City staff is requesting City Council approval to extend use of the tool for an additional three-year period. The City is conducting a proof-of-concept (POC) to utilize ProudCity’s intranet module to replace the City’s current intranet site. The current site is a static website that requires centralized administration and doesn’t provide advanced features of a CMS, such as having an easy to use editor, search functionality, templates, forms, user security, and more. Since each department already has staff trained on the usage of the ProudCity City Council 13 – 1 5/20/2025