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MOTOROLA SOLUTIONS QUOTE-3014423 <br /> Project Manager <br /> The PM will act as the primary point of contact for the duration of the project. In the event the project involves <br /> multiple locations, Motorola will work exclusively with the Customer's primary PM. The PM's responsibilities will <br /> include, but are not limited to: <br /> • Communicate and coordinate with other project participants. <br /> • Manage the Customer Project Team including subcontractors and third-party vendors. This includes timely <br /> facilitation of tasks and activities. <br /> • Maintain project communications with the Motorola PM. <br /> • Identify tasks required of Customer staff that are outlined in this SOW and the Project Schedule. <br /> • Consolidate all project inquiries from Customer staff to present to Motorola PM. <br /> • Approve a deployment date offered by Motorola. <br /> • Review Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. <br /> • Measure and evaluate progress against the Project Schedule. <br /> • Monitor project to ensure resources are available as required. <br /> • Attend status meetings. <br /> • Provide timely responses to issues related to project progress. <br /> • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. <br /> • Review and administer change control procedures, hardware and software certification, and all related project <br /> tasks required to meet the deployment date. <br /> • Ensure Customer vendors' readiness ahead of the deployment date. <br /> • Assign one or more personnel to work with Motorola staff as needed for the duration of the project, including <br /> one or more representatives from the IT department. <br /> • Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as <br /> well as, approve and release payments in a timely manner. <br /> • Provide Motorola personnel with access to all Customer facilities where system equipment is to be installed. <br /> Temporary identification cards are to be issued to Motorola personnel, if required for access. <br /> • Ensure remote network connectivity and access for Motorola resources, if applicable to the solution. <br /> • Assume responsibility for all fees pertaining to licenses, permits, inspections and any delays associated with <br /> inspections due to required permits as applicable to this project. <br /> • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the <br /> equipment or interruption of service. <br /> • Ensure a safe working environment for Motorola personnel. <br /> • Identify and manage project risks. <br /> • Provide signature(s)of Motorola-provided milestone recognition certificate(s)within ten (10) business days of <br /> receipt. <br /> IT Support <br /> IT Support manages the technical efforts and ongoing activities of the Customer's system. IT Support will be <br /> responsible for managing Customer provisioning and providing Motorola with the required information for LAN, <br /> WAN, server and client infrastructure. <br /> The IT Support Team responsibilities include but are not limited to: <br /> • Participate in delivery and training activities to understand the software and functionality of the system. <br /> • Participate with Customer Subject Matter Experts (SMEs)during the provisioning process and associated <br /> training. <br /> Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the <br /> ""Underlying Agreement"")that authorizes Customer to purchase equipment and/or services or license software(collectively""Products"").If no Underlying Agreement exists between <br /> Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. <br /> Page 12 <br />