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MOTOROLA SOLUTIONS QUOTE-3014423 <br /> Motorola Deliverables <br /> • Electronic versions of User Guides and training materials. <br /> • Attendance rosters. <br /> PROJECT GO-LIVE, CLOSURE,AND HANDOVER TO SUPPORT <br /> Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and <br /> functionality are in line with installation and configuration requirements.The Customer will witness the ST <br /> demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. <br /> The Customer is considered Live on the system after the equipment has been installed, configured, and made <br /> available for use, and training has been delivered or made available to the Customer. <br /> Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of <br /> tasks and the Customer's receipt of contracted components. The Deployment Checklist serves as the artifact that <br /> memorializes a project closure.A System Acceptance Certificate will be provided to the Customer for signature to <br /> formally close out the project.The Customer has ten (10) business days to provide Motorola with a signed <br /> System Acceptance Certificate. If the Customer does not sign off on this document or provide Motorola written <br /> notification rejecting project closure, the project will be deemed closed. Upon project closure,the Customer will <br /> engage with Technical Support for on-going needs in accordance with the Customer's specific terms and <br /> conditions of support. <br /> Motorola Responsibilities <br /> • Provide the Customer with Motorola Technical Support engagement process and contact information. <br /> • Provide Technical Support with the contact information of Customer users who are authorized to engage <br /> Technical Support. <br /> • Ensure Deployment Checklist is complete. <br /> • Obtain Customer signature on the System Acceptance Certificate. <br /> • Provide Customer survey upon closure of the project. <br /> Customer Responsibilities <br /> • Within ten (10) business days of receiving the System Acceptance Certificate, provide signatory approval <br /> signifying project closure. <br /> • Provide Motorola with the contact information of users who are authorized to engage Motorola's Technical <br /> Support. <br /> • Engage Technical Support as needed. <br /> Motorola Completion Criteria <br /> • Provide Customer with survey upon closure of the project. <br /> Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the <br /> Underlying Agreement"")that authorizes Customer to purchase equipment and/or services or license software(collectively""Products"").If no Underlying Agreement exists between <br /> Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. <br /> Page 23 <br />