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Donna Kenefick To: Santa Ana City Manager's Office Subject: Urgent Escalation — Unsafe Housing, Structural Hazards, and Disability Harassment at Fairhaven Apartment: Dear City Manager, I am a disabled senior and long-time resident of Fairhaven Apartments. I am writing to formally escalate multiple unre: 1. Blinding Carport Lights— Retaliatory & Dangerous Environmental Interference On the evening of April 25, 2025, my security camera recorded glaring high-intensity carport lights shining directly into Attached is a timestamped still image showing the extent of this blinding interference. For someone in my condition, it 2. Ongoing Structural Damage Since 2022 — Covered Up, Not Fixed Major ceiling separation in my unit, first documented in late 2022, was caused by a violent impact tied to tenant activib. The problem has been further aggravated by the current tenant in Unit 329, whose behavior includes repeated, forceft My attached declaration and photos (taken in 2022) show: - Widening ceiling-beam gaps - Cracking near load-bearing points - Continued signs of structural stress and shifting To date, Essex has refused to conduct a proper structural inspection or perform legitimate repairs. 3. Pattern of Harassment, Digital Interference, and Retaliation In addition to physical safety concerns, I have endured extensive harassment—including suspicious phone calls, unaL I've made these complaints repeatedly through proper channels, but I have been ignored, dismissed, or retaliated aga Requested Action - Immediate inspection of my unit by an independent city-approved inspector - Enforcement action against Essex Property Trust for failing to maintain habitable housing - Oversight into the handling of disability-related complaints and possible civil rights violations Please acknowledge receipt of this letter and inform me of the steps your office will take to address these critical issue Sincerely, Donna Kenefick