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City of Santa Ana Departmental Summaries <br />C ITY M ANAGERS O FFICE <br />D EPARTMENT P ROGRAMS <br />Operations <br />Under the policy direction of the City Council, <br />provide strategic direction to all departments <br />and ensure coordinated implementation of the <br />City Council's goals and priorities. <br />Communications <br />Use digital tools to empower City departments <br />to conduct effective community engagement <br />and create a feedback loop, and work within the <br />City government to facilitate internal <br />communications. <br />Administrative Support <br />Provide effective, consistent and specialized <br />administrative support to the City Council and <br />City Manager. <br /> <br />