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Department Summary <br />The Public Works Agency (PWA) constructs and maintains public infrastructure, such as water, <br />sewer, and storm drains; maintenance of streets, sidewalks, medians, and trees; park system <br />design, landscape, and maintenance; as well as management of the City’s refuse, recycling, graffiti, <br />and National Pollutant Discharge Elimination System (NPDES) programs. PWA is also responsible <br />for providing services to other City departments such as fleet (vehicle) maintenance, building <br />maintenance to ensure upkeep and preservation of City facilities –including the Santa Ana <br />Regional Transportation Center and the City’s Corporate Yard –and Central Stores for the <br />purchase of supplies and materials for City operations. With these combined services, PWA <br />continues to enhance the quality of life for residents, businesses, andvisitors. <br />Accomplishments <br />Installed over 44,000 meters for the Automated Meter Infrastructure (AMI) Program. <br />Continued Construction for PFAS Treatment Systems at four different water facilities. <br />Invested $50M in water and sewer infrastructure improvements <br />Performed enhanced tree services by pruning 13,000 trees and completed 3,750 tree service <br />requests to protect the urban forest, property and general welfare of the community. <br />Maintained safe and serviceable streets by restriping 70 miles of road and completing over 1,400 <br />pothole service requests. <br />Provided consistent and rapid roadway cleaning and sanitation inspection services to the public by <br />servicing over 30,000 roadway cleaning and 3,600 inspection service requests within 48 hours. <br />Transition Public Works Dispatch to a cloud-based call intake system toimprove customer service <br />efficiency, record retention and data management. <br />Completed review of existing mitigation fee program. <br />Received statewide awards for the King Street Urban Greening Project. <br />Broke ground on the Bristol Street Widening Project. <br />Received the Project of the Year award from the American Public Works Association of Southern <br />California for the Santiago Park Gas House Area Development Project. <br />Completed and opened Gerardo Mouet Park, George Upton All-Access Park, and replaced the <br />outdoor water feature at the Santa Ana Regional Transportation Center funded by theCA <br />Department of Transportation. <br /> <br />