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I. <br />Table of Contents <br />Information Regarding Complaints _________________ 3 <br />A.Nondiscrimination and Equal Opportunity Complaints _________ 3 <br />1.Policy Statement ____________________ 3 <br />2.Civil Rights ______________________ 4 <br />3.Nondiscrimination laws under WIOA 4-------------- <br />4.How to File Your Complaint __________________ 5 <br />B.Criminal Complaints ____________________ 6 <br />II.General Procedures for Handling Non-Criminal Violations of the Act _____ 6 <br />Ill. Procedures for Handling Complaints at the LWDA LeveI _________ 8 <br />IV.Procedures for Handling Complaints at the State Level 12 ---------- <br />V.Procedures for Handling Discrimination Complaints by Participants 15 ----- <br />VI.Procedures for Handling Disability Complaints by Participants _______ 17 <br />GLOSSARY OF WIOA TERMS ___________________ 20 <br />2 <br />EXHIBITC <br />EXHIBIT 1 <br />  <br />  <br />City Council 10 – 70 7/1/2025