Agenda Packet_2025-07-01 - Laserfiche WebLink

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To ensure success of each participant, SUFK DC implements specific measures: 1) We assess youth performance and progress on a weekly basis. The case manager is responsible for monitoring the progress of their clients. We use benchmarks to assess readiness for the next stage of the program and to measure progress over time. Benchmarks include all the criteria required to move through the five stages of JTS. For example, in order to pass through Step 2, Employment Readiness, the youth must meet these benchmarks: 1) receive their Government ID, 2) have an up-to-date and professional resume, 3) have professional attire for work, and 4) successfully complete employment training, per the case plan. 2) The mentor monitors the client's progress toward their personal milestones, such as completing a sobriety program, getting a GED, repaying debt or reuniting with family. While progressing through the JTS program, mentors pay particular attention to emotional stabilization of each client. We reassess youth emotional assets at 6 months using the Youth Asset Survey. Mentors also follow-up on each support service referral and determine whether contact was made, if the intended outcomes were achieved, and if the youth was satisfied with the support received. Mentors follow-up at least weekly to monitor the emotional well-being and provide support throughout the Journey to Self-Sufficiency. Both benchmarks and milestones are vital, to ensure completion of the program, build confidence and learn accountability. At the end of the 6-month JTS mentoring program, the client has typically found permanent housing and stable employment. If the client is receiving rental assistance, they will be on graduated (decreasing) support during the final 6 months. The mentor remains in weekly contact with the client until the 1 year check-in and reports monthly to the case manager on their progress and well-being. At that time, the case manager conducts a formal "safe" exit process. Our goal is for each client to ultimately find themselves in a sustainable, healthy situation. Once youth are in a sustainable, healthy situation, we support them for potential setbacks, relapses, new instances of homelessness and other challenges. Therefore, we don't ever back out of their lives. We determine a comfortable set of services, counseling, and other supports that a youth needs at a given point in time. All youth are encouraged to remain connected to SUFK DC staff for the long term, and many youth return to become mentors themselves. 18 EXHIBIT 3 City Council 10 – 341 7/1/2025