|
DocuSign Envelope ID:6E5E583C-AE8C-4945-A183-9F3A4F2397EC
<br /> 27 Dealer network or other distribution As a leading multi-brand provider of technology solutions and services, CDWG
<br /> methods. partners with more than 1,000 original equipment manufacturers (OEMs) and
<br /> publishers to help ensure customers receive the right technology solution at the right
<br /> time for the right outcome.
<br /> Our two distribution centers — Central Distribution Center in Illinois and Western
<br /> Distribution Center in Nevada — have a combined space of nearly one million square
<br /> feet with a combined workforce of 570 coworkers. Working 24 hours a day, five
<br /> days a week, our distribution centers operate more than 5 miles of conveyors
<br /> feeding a tip-tray sortation system. Our logistics capabilities result in exceptional
<br /> delivery outcomes for our customers: 94 percent of orders placed by sales shipping
<br /> within 24 hours; 98 percent bin accuracy rate with product/quantity correct; and 99.3
<br /> percent shipment accuracy rate — all contributing to more than 24 complete inventory
<br /> turns annually.
<br /> We receive, on average, more than 100,000 units daily via more than 40 tractor
<br /> trailers with an average value of $20M and proudly boast of our receipt-to-stock time
<br /> of less than 2 hours. Outbound numbers are equally notable with almost 100,000
<br /> units loaded onto more than 30 outbound trailers daily. Nearly all the 3,500 inbound
<br /> customer returns are processed at Central Distribution Center, with 95 percent of
<br /> those processed in 24 hours.
<br /> CDW also maintains facilities in Canada with more than 900 coworkers and can
<br /> deliver anywhere in the country. We attribute this to our strategic relationships with
<br /> the industry's top distributors, with locations in Toronto, Mississauga, Calgary, and
<br /> Vancouver. CDW Canada enjoys proprietary logistics programs with these distributors
<br /> — which are made available only to CDW Canada customers. CDW Canada has
<br /> access to more than $500 million in inventory through our distribution partner.
<br /> 28 Service force. CDWG offers full-stack engineering services teams to help accelerate innovation,
<br /> enhance customer experience, and optimize collaboration while also delivering agility
<br /> and cost efficiencies. More than 3,000 coworkers worldwide are focused on our
<br /> integrated technology solutions, including:
<br /> 1,000 solution architects
<br /> 2,000 expert engineers
<br /> 300 software engineers
<br /> Our service professionals are deployed into all segments. Our focus on technology is
<br /> demonstrated by more than 15,000 technology and process certifications attained by
<br /> our coworkers.
<br /> Sourcewell Members can access support for our services at our 53 offices throughout
<br /> the U.S. and Canada.
<br /> Our U.S. offices include Tempe, Arizona; Glendale, Irvine, and San Diego, California;
<br /> Centennial, Colorado; Shelton, Connecticut; Washington D.C.; Boca Raton and Tampa,
<br /> Florida; Chicago, Elk Grove, and Rosemont, Illinois; Carmel, Indiana; West Des
<br /> Moines, Iowa; Overland Park, Kansas; Columbia and Crofton, Maryland; Detroit and
<br /> Grand Rapids, Michigan; Bloomington, Minnesota; St. Louis, Missouri; Omaha,
<br /> Nebraska; Holmdel and Cherry Hill, New Jersey; Liverpool and Pittsford, New York;
<br /> Charlotte, Greensboro, and Raleigh, North Carolina; Cincinnati, Cleveland, and
<br /> Columbus, Ohio; Portland, Oregon; Greenville, South Carolina; Sioux Falls, South
<br /> Dakota; Nashville, Tennessee; Austin, Houston, Plano, and San Antonio, Texas;
<br /> Midvale, Utah; McLean, Virginia; Bellevue and Seattle, Washington; and Appleton,
<br /> Madison, and Milwaukee, Wisconsin.
<br /> CDW Canada has 9 regional offices, located in Calgary, Edmonton, Montreal,
<br /> Ottawa, Etobicoke (HQ), Toronto, Vancouver, Victoria, and Winnipeg.
<br /> Along with our local branches, we have a network of more than 1,200 services
<br /> professionals and a fast-growing network of trusted service and solutions partners all trained to follow the same consistent approach, processes, methodologies, and
<br /> professional manner of CDW-badged engineers — to ensure Sourcewell Members
<br /> receive the full attention and resources they deserve.
<br /> With an eye to future demands and increasing complexities of technology, we have
<br /> expanded our available services through strategic acquisitions that have magnified our
<br /> presence as a leading solutions provider. Over the past five years, the following
<br /> acquisitions have further enabled us to solve increasingly interconnected and complex
<br /> technology challenges:
<br /> On February 1, 2019, CDW Canada completed the acquisition of Scalar
<br /> Decisions Inc., a leading IT solutions provider in Canada. This strategic acquisition
<br /> expanded our CDW Canada solutions and services portfolio, extended our in-market
<br /> presence across Canada, and enhanced the value that we deliver to our customers.
<br /> In October of 2019, CDW acquired Aptris, Inc. (Aptris), a distinguished IT
<br /> Bid Number: RFP 121923 Vendor Name: CDW Government LLC
<br />
|