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<br /> 97 IT Asset Disposal and Retirement Services, Yes How We Work with our ITAD Partners
<br /> including secure data destruction, No
<br /> serialization, asset value recovery, recycling, CDW ITAD Services help customers manage end-of-
<br /> remarketing, refurbishing, onsite collection, prod uct-lifecycles and safely, securely, and cost-effectively
<br /> and ESG reporting. dispose of old equipment. ITAD includes device wiping,
<br /> removal, evaluation, and recyding. Proper ITAD involves
<br /> completely wiping devices of sensitive data and
<br /> environmentally responsible recycling and disposal of e-
<br /> waste. ITAD helps shield customers from the inherent
<br /> financial, legal, and environmental risks associated with IT
<br /> equipment retirement and disposal. Working with their
<br /> segment-specific, dedicated account teams, customers
<br /> simply submit a request, and we initiate and oversee
<br /> equipment removal, audit, test, and wipe for all devices.
<br /> On completion, customers receive a complete, detailed
<br /> report that includes a buyback rebate on your CDWG
<br /> account for any devices of value.
<br /> CDW ITAD Services accepts servers, networking
<br /> equipment, storage devices, laptops, desktops, displays,
<br /> printers, Chromebooks, smartphones, and tablets.
<br /> A Full Lifecycle Refresh Solution
<br /> CDW Lifecycle Refresh Services eliminate the risk in
<br /> disposing of old IT equipment.
<br /> Our ITAD Services include:
<br /> Removal and safe disposal of retired assets
<br /> Field technicians for proper de-install
<br /> Packing and palletization assistance
<br /> Secure transport and chain of custody
<br /> Audit of assets with detailed reporting
<br /> Certified Data Erasure/Destruction services (NIST
<br /> 800-88 Standard)
<br /> Electronics recycling
<br /> Table 1713: Category 3 - Industry Specific Questions
<br /> Table 1713: Industry Specific Questions relate to products and services offered in Category 3 (see Table 17A).
<br /> Line Question Response
<br /> Item
<br /> 98 Please list any certifications your company International Organization for Standardization (ISO) certified since 2001, CDW has a
<br /> or your delivery partner(s) hold which are mature, well-defined Quality Management Systems that include continued compliance to
<br /> relevant to IT Asset Lifecycle Services, the following relevant ISO Standards:
<br /> such as R2v3, e-Stewards, NAID AAA, ISO
<br /> 9001, ISO 14001, ISO 45001, and ITAM ISO 9001 — Quality Management System: Sales, configuration, and support of
<br /> Forum. computer and related technology within both of CDW's Configuration Centers.
<br /> ISO 14001 — Environmental Management System: The environmental activities
<br /> related to product/service management, inventory control, shipping, returns
<br /> management, and receiving for computers and related technologies, excluding the
<br /> office, cafeterias, and the lessee area.
<br /> In addition, our delivery partners also hold NAID AAA, e-Stewards, and i-SIGMA
<br /> certifications.
<br /> 99 Please indicate the standards to which As part of compliance with government and industry requirements, CDWG adheres to
<br /> hard drives are wiped, such as the various standards which includes NIST Special Publication 800-88 (NIST SP 800-88),
<br /> Department of Defense or NIST standard Guidelines for Media Sanitization.
<br /> 800-88.
<br /> Bid Number: RFP 121923 Vendor Name: CDW Government LLC
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