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Administrative Plan 7/1/2025 Page 2-11 <br />2-II.F. PROGRAM ACCESSIBILITY FOR PERSONS WITH HEARING OR VISION <br />IMPAIRMENTS <br />HUD regulations require the PHA to ensure that persons with disabilities related to hearing and <br />vision have reasonable access to the PHA's programs and services [24 CFR 8.6]. <br />At the initial point of contact with each applicant, the PHA shall inform all applicants of <br />alternative forms of communication that can be used other than plain language paperwork. <br />SAHA Policy <br />To meet the needs of persons with hearing impairments, TTD/TTY (text telephone <br />display / teletype) communication will be available. <br />To meet the needs of persons with vision impairments, large-print and audio versions of <br />key program documents will be made available upon request. When visual aids are used <br />in public meetings or presentations, or in meetings with SAHA staff, one-on-one <br />assistance will be provided upon request. <br />Additional examples of alternative forms of communication are sign language <br />interpretation; having material explained orally by staff; or having a third party <br />representative (a friend, relative or advocate, named by the applicant) to receive, interpret <br />and explain housing materials and be present at all meetings. <br />EXHIBIT 1