Agenda Packet_2025-07-15 - Laserfiche WebLink

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1*114iIIOwl 1rI EXHIBIT "A" STATEMENT OF WORK FOR SETUP, IMPLEMENTATION AND TRAINING 1. Customer System Configuration: Services available to Customer shall be utilized by the Purchasing Department and shall include: A. Access for up to (8) full licensed users of Customer to the following module(s) of the PlanetBids "PB SystemTMI': i. Vendor Management and Bid Management Modules ii. Advanced eBidding B. Access for up to (2) licensed users of Customer to the following module(s) of the PlanetBids "PB SystemTMI': i. Read -Only C. Access for up to (Agency -Wide) licensed users of Customer to the following module(s) of the PlanetBids "PB SystemTMII: i. Emergency Operations D. Access and use of the PlanetBids "Outreach" database for no additional cost. 2. PB SystemTm Access Services: PlanetBids rate for maintaining the PB SystemTM vendor and bid management is based upon an unlimited number of monthly transactions (Bids) and the number of user licenses acquired by Customer. PB SystemTm Access Services include the following: • System Administration — PlanetBids will be responsible for system and data backups, disaster recovery, system reliability, availability, privacy, and system security • Hosting Infrastructure — PlanetBids will be responsible for hosting Services, maintaining the network, hardware, and software infrastructure • Customer Service — Is available Monday through Friday, excluding statutory holidays (see Help Desk definition below) • Account Management — PlanetBids will provide a dedicated Account Manager for post -sales support, Services questions. 3. PB SystemTM Setup, Implementation and Online Training: • Online training will be provided as outlined below for only the PB Modules licensed and purchased by the Customer for the initial setup and configuration of the Service. PB Modules which were not purchased by Customer, training will be omitted. • PlanetBids will initially install for Customer the specified number of licensed Services users and configure PB modules. • PlanetBids will provide up to 3 months' access, by request, to an online training sandbox for Customers to practice using the Service during the initial setup period. • Vendor and Bid Management Modules: 2-hours and 45-minutes • Advanced eBidding for Public Works add -on Module: 15-minutes • PB SystemTM Project Evaluation Management Module: 45-minutes City Council 8-7 7/15/2025