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<br />Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 9 of 10 <br />18852623_Robin_May 5,2025 <br />Confidential - Oracle Restricted <br />Confidential - Oracle Restricted <br />any such purchase order, portal, or other non-Oracle document shall apply to Your order. In the event of any <br />inconsistencies between the terms of an order and the Agreement, the order shall take precedence; however, <br />unless expressly stated otherwise in an order, the terms of the Data Processing Agreement shall take precedence <br />over any inconsistent terms in an order. This Agreement and orders hereunder may not be modified and the rights <br />and restrictions may not be altered or waived except in a writing signed or accepted online by authorized <br />representatives of You and of Oracle; however, Oracle may update the Service Specifications, including by posting <br />updated documents on Oracle’s websites. No third party beneficiary relationships are created by this Agreement. <br /> <br /> <br />20. AGREEMENT DEFINITIONS <br /> <br />20.1. “Oracle-provided Software” means any software agent, application or tool that Oracle makes available to <br />You specifically for purposes of facilitating Your access to, operation of, and/or use with, the Services . <br /> <br />20.2. “Program Documentation” refers to the user manuals, help windows, readme files for the Services and any <br />Oracle-provided Software. You may access the documentation online at http://oracle.com/contracts or such other <br />address specified by Oracle. <br /> <br />20.3. “Service Specifications” means the following documents, as applicable to the Services under Your order: <br />(a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, <br />and the Oracle Corporate Security Practices; (b) Oracle’s privacy policies; and (c) any other Oracle documents <br />that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service <br />offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies <br />and Program Documentation. The following do not apply to any Oracle-provided Software: the Oracle Cloud <br />Hosting and Delivery Policies. <br /> <br />20.4. “Third Party Content” means all software, data, text, images, audio, video, photographs and other content <br />and material, in any format, that are obtained or derived from third party sources outside of Oracle that You may <br />access through, within, or in conjunction with Your use of, the Services. Examples of Third Party Content include <br />data feeds from social network services, rss feeds from blog posts, Oracle data marketplaces and libraries, <br />dictionaries, and marketing data. Third Party Content includes third-party sourced materials accessed or obtained <br />by Your use of the Services or any Oracle-provided tools. <br /> <br />20.5. “Users” means, for Services, those employees, contractors, and end users, as applicable, authorized by You <br />or on Your behalf to use the Services in accordance with this Agreement and Your order. For Services that are <br />specifically designed to allow Your clients, agents, customers, suppliers or other third parties to access the <br />Services to interact with You, such third parties will be considered “Users” subject to the terms of this Agreement <br />and Your order. <br /> <br />20.6. “Your Content” means all software, data (including Personal Information), text, images, audio, video, <br />photographs, non-Oracle or third party applications, and other content and material, in any format, provided by <br />You or any of Your Users that is stored in, or run on or through, the Services. Services under this Agreement, <br />Oracle-provided Software, other Oracle Products and Services, and Oracle intellectual property, and all derivative <br />works thereof, do not fall within the meaning of the term “Your Content.” Your Content includes any Third Party <br />Content that is brought by You into the Services by Your use of the Services or any Oracle-provided tools. <br /> <br /> <br />21. CLOUD SERVICES AGREEMENT EFFECTIVE DATE <br /> {{*efdate_es_signer2}} <br />The Effective Date of this Cloud Services Agreement is _______________________. (DATE TO BE <br />COMPLETED BY ORACLE) <br /> <br /> <br />THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK. THE SIGNATURE BLOCK FOR THIS <br />AGREEMENT FOLLOWS IMMEDIATELY ON THE NEXT PAGE. <br /> <br /> <br /> <br /> <br /> <br /> <br />