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Exhibit A Scope of Work— Graviton Consultant Agreement <br />4.3.1.3 Modification <br />The CEMLI category, Modification, refers to changes to the standard Oracle Cloud product functionality. <br />Modifications will only be performed by Oracle product development. Requests for modifications are <br />initiated via Oracle service request and must first be accepted by Oracle before development begins. <br />Upon completion of development and testing, modifications are made available as part of the Oracle <br />Cloud quarterly updates. <br />4.3.1.4 Localization <br />The CEMLI category, Localization, refers to the maintenance of the system to accommodate <br />requirements that apply to specific countries or regions. An example of localizations are changes to <br />accommodate updates to payroll tax calculations. In the case of the City, Localizations include Federal, <br />State, City, and Local payroll tax calculations. Localizations will only be performed by Oracle product <br />development. In the case of localization CEMLIs, Oracle will apply this category of changes on a regular <br />basis as part of the Oracle Cloud quarterly updates. <br />A6 [G�RA'�!TON <br />CL.ING SEPV�CE•u <br />