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Confidential -Oracle Restricted in the Services,except as needed for such purposes. Oracle does not monitor,and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools(excluding Your Content)may also be used to assist in managing Oracle's product and service portfolio,to help Oracle address deficiencies in its product and service offerings, and for license management purposes. 11.2,We may(a) compile statistical and other information related to the performance, operation and use of the Services,and(b)use data from the Services in aggregated form for security and operations management,to create statistical analyses, and for research and development purposes (above clauses (a) and (b) are collectively referred to as"Service Analyses"). We retain all intellectual property rights in Service Analyses. 11.3.We may provide You with the ability to obtain certain Oracle-provided Software(as defined below)for use with the Services. Unless we specify that separate terms will apply to Oracle-provided Software, any Oracle- provided Software is provided as part of the Services and You have the non-exclusive,worldwide, limited right to use,and allow Your Users to use,such Oracle-provided Software,subject to the terms of this Agreement and Your order,solely to facilitate Your authorized use of the Services. Your right to use any Oracle-provided Software will terminate upon the earlier of our notice(by web posting or otherwise)or the end of the Services associated with the Oracle-provided Software. Your right to use any part of the Oracle-provided Software that is licensed under the separate terms is not restricted in any way by this Agreement. 12.HARDWARE DEVICES The terms in this Section 12(Hardware Devices)only apply to an order which includes a Hardware Device. 12.1.Your order may include a Hardware Device(as defined below), which You may use with the applicable Services as described in the Service Specifications. The terms of this Agreement and Your order(including those terms that refer to Services)govern Hardware Devices,the Operating System and Integrated Software (both as defined below), unless expressly stated otherwise in this Section 12,or if the terms by their nature would be inapplicable to Hardware Devices. 12.2.We provide a limited warranty for Hardware Devices as described in the Oracle Hardware Warranty available at htto:I/www.oracle.com/contracts/hardware. Any changes to the Oracle Hardware Warranty will not apply to Hardware Devices ordered prior to such change. 12.3-We provide technical support services for Hardware Devices as described in the Service Specifications and/or Oracle's Hardware and Systems Support Policies in effect at the time the technical support services are provided (available at htto://www.oracle.comtcontracts/hardware), as applicable. 12.4.With respect to our indemnification for Hardware Devices under Section 8, notwithstanding the provisions of Section 8.2, if we believe or it is determined that the Hardware Device (or portion thereof) may have violated a third party's intellectual property rights,we may choose to either replace or modify the Hardware Device(or portion thereof)to be non-infringing (while substantially preserving its utility or functionality)or obtain a right to allow for continued use,or if these alternatives are not commercially reasonable,we may remove the applicable Hardware Device(or portion thereof)and refund the net book value for the Hardware Device. 12.5."Hardware Device" is defined as hardware that meets both of the following requirements: (a)the hardware is managed by or used as part of the Services, and (b)the hardware is designated as a Hardware Device by Oracle. Title to Hardware Devices will transfer to You upon delivery to You unless otherwise specified in Your order. 12.6."Operating System"refers to the software that manages the Hardware Device. You have the right to use the Operating System delivered with the Hardware Device(and any updates acquired through our technical support services)only as incorporated in, and as part of, the Hardware Device and subject to the terms of the license agreement(s)delivered with or on the Hardware Device. Current versions of the license agreements are located in the documentation for the Hardware Device. 12.7."Integrated Software" refers to any software or programmable code that is embedded or integrated in a Hardware Device and enables the functionality of the Hardware Device. Integrated Software does not include and You do not have rights to(a)code or functionality for diagnostic,maintenance,repair or technical support services; or(b)separately licensed applications, development tools,or system management software or other code that is separately licensed by us or a third party. You have the limited, non-exclusive right to use Integrated Software Cloud_Cloud Services Agreement(CSA) US Public Sector_v062223_US_ENG Page 6 of 10 18852623_Robin_May 5,2025 Confidential -Oracle Restricted