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7 Disclaimer: The information provided in this FAQ is for general informational purposes only and should not be construed as legal advice. 31. What steps have been taken to ensure effective community engagement? The City has implemented a community engagement strategy that includes multiple formats and opportunities for participation. Since April 16, 2024, engagement efforts have included a community information meeting at the Santa Ana Train Station; regular in-person meetings at City Hall with business stakeholders and residents, together, with opportunities for discussion; field visits to affected neighborhoods have allowed for direct observation and community input in context; and tours of industrial businesses. The Planning Commission Study Session and subsequent public hearings have and will also offer formal venues for community feedback. Additionally, the City maintains a dedicated project webpage (www.santa-ana.org/transit- zoning-code-update/) that provides regular updates, meeting materials, and upcoming engagement opportunities, as well as contact information for project staff. Additional outreach has included neighborhood-specific sessions with Lacy and Logan residents, one-on-one consultations, direct email communications, phone calls, and coordination through the Environmental Justice Action Committee. 32. How does this ordinance promote common ground among stakeholders? The City ensured business owners and residents were informed about the meetings through door-to-door canvassing by City staff, as well as announcements on the City’s website, NextDoor, Neighborhood Initiatives and Environmental Services’ (NIES) Mailer, and the NIES Newsletter. These efforts facilitated open communication and engagement, fostering collaboration among stakeholders. 33. How can the public be involved in the process? The public can participate through multiple channels. Community members can attend public hearings and Planning Commission meetings, visit the project webpage at www.santa-ana.org/transit-zoning-code-update/ for current information and updates, and contact the Planning Division directly with questions or concerns. The City continues to hold focused community meetings and maintains open communication with residents, business owners, and stakeholders throughout this process. 34. What additional outreach efforts should be made before implementation? The City has established robust interdepartmental and interagency coordination to support implementation. The City maintain active collaboration with Orange County Fire Authority (OCFA) regarding safety compliance and emergency response planning, and the South Coast Air Quality Management District (SCAQMD) for technical guidance on air quality monitoring and compliance. Internal coordination continues between City departments including the Planning Division, Code Enforcement Division, Santa Ana Police Department, and the Public Works Agency to ensure comprehensive implementation oversight. The City's Neighborhood Initiatives and Environmental Services team coordinates with federal and state agencies including CalEPA's Environmental Justice Team and the Centers for Disease Control (CDC) to identify additional resources and support for affected communities. The Environmental Justice Action Committee, comprising residents, community organizations, and agency representatives, helps guide implementation priorities. Given these established partnerships and communication channels, the City is prepared to move forward with implementation while maintaining these collaborative relationships to ensure effective oversight and responsive community support.