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reduction suspension , and/or discharge , the employee shall be <br /> entitled to his base rate of salary including all additives , <br /> vacation , and sick leave as if such unsustained reduction , sus- <br /> pension , or discharge had not been invoked. However , in no event <br /> shall an employee be entitled to any salary or credit for vaca- <br /> tion and sick leave for any period of time covered by a suspen- <br /> sion sustained on appeal or for any period of time waived by the <br /> employee as a condition to the granting of a continuance of any <br /> hearing on appeal . <br /> C. If during an absence for which an employee is paid <br /> pursuant to this Section, he earned any money which he would not <br /> have earned had he continued to perform the duties of his posi- <br /> tion , such sum shall be deducted from the salary otherwise pay- <br /> able to him pursuant to this Section. <br /> ARTICLE XVIII - GRIEVANCE REVIEW PROCEDURE <br /> Section 1 . Definition of Grievance . A grievance shall be <br /> defined as a timely complaint by an employee or group of employees <br /> or the Association concerning the interpretation or application <br /> of specific provisions of this Agreement , or of the rules sand <br /> regulations governing personnel practices or working conditions <br /> of the City; except, however, those matters specifically assigned <br /> to the jurisdiction of the City Personnel Board by provision of <br /> the City Charter and the Civil Service Rules and Regulations. <br /> No employee shall suffer any reprisal because of filing or <br /> processing of a grievance or participating in the Grievance Re- <br /> view Procedure. <br /> Section 2 . Informal Process. <br /> A. An employee must first attempt to resolve the griev- <br /> ance on an informal basis through discussion with his or her <br /> immediate supervisor without undue delay, but in no case , beyond <br /> a period of five ( 5 ) working days after the occurrence of the <br /> alleged incidence giving rise to the grievance , or when the griev- <br /> ant knew or should have reasonably become aware of the facts <br /> giving rise to the grievance . <br /> B. Every effort shall be made to find an acceptable <br /> solution to the grievance through this informal means at the most <br /> immediate level of supervision. <br /> C. In order that this informal procedure may be re- <br /> sponsive , both parties involved shall expedite this process. If, <br /> within five (5 ) working days , a mutually acceptable solution has <br /> not been reached at the informal level , the employee shall then <br /> set forth the grievance in writing , indicate the nature of the <br /> action desired, sign it , and submit it in duplicate to his or her <br /> immediate supervisor. At this point , the grievance review pro- <br /> cess becomes formal. Should the grievant fail to file a written <br /> -31- <br />