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CITY OF SANTAN <br /> FINANCE AND MANAGEMENT SERVICES <br /> Purchasing Division <br /> 20 Civic Cenler Plaza Santa <br /> Fang,California 92701 <br /> Guidelines for Participants <br /> These guidelines apply to payees who elect to participate in the Electronic Funds Transfer (EFT or <br /> ACH) program offered by the City of Santa Ana. If you elect to participate in the City of Santa <br /> Ana's Electronic Funds Transfer program, payments formerly made by check will be made by <br /> electronic funds transfer through the Automated Clearing House (ACH) network, Use of Electronic <br /> Funds Transfer as a form of payment means funds will be available in your account within two <br /> business days from the date of payment. <br /> Identifying Your Bark Account <br /> You must complete the Electronic Payment(ACH) Enrollment Form and on your <br /> organi tion's letterhead. <br /> The Payee/Company Information section roust be signed and dated by an authorized <br /> individual in your organization, <br /> The Eank/Financlal Institution Information section must be signed by an authorized officer of <br /> the banklfinancial institution, <br /> Setting lip Electronic Payments <br /> Upon City of Santa Ana's receipt of the Electronic Payment (ACH) Enrollment Form, <br /> please allow up to two weeks for completion of enrollment process. <br /> Changing Electronic Payments <br /> e If the account designated for electronic payments has changed, please submit a new <br /> Electronic Payment (ACH) Enrollment Form as soon as passible, using the same procedure. <br /> ® If an electronic payment (ACH) is returned to the City of Santa Ana due to unreported change of <br /> bank or tank account, the payment will be reissued once the updatedlcorrect bank information <br /> has been received and processed. <br /> Withdrawing from the Program <br /> o If you choose to cancel your electronic payment (ACH) enrollment, the City of Santa Ana <br /> must be notified, in writing, on your organization's letterhead. <br /> e After receipt of your withdrawal notification, It may take up to one week to process the request. <br /> All questions relating to the City of Santa Ana's Electronic Payments program should be directed to: <br /> Purchasing APsantaaana,org. <br /> Page 15 of 20 <br />