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which service has been discontinued to any other account belonging to the customer for <br />which water service remains ongoing. <br />(j) Field collection fee. When a representative of the city collects payment of <br />delinquent charges owing from a customer or customer's agent in the field, in lieu of <br />performing a turn off or removal of customer's meter, a "field collection fee" shall be <br />applied and collected from the customer or his agent at the same time as all other <br />delinquent charges and fees owing are collected. <br />(k) Removal of unauthorized "straight pipe" connections. Whenever a <br />customer has connected to the city's water service through an unauthorized straight <br />pipe connection, the city shall cause such connection to be removed and a "removal of <br />unauthorized straight pipe connections fee" as established by resolution of the city <br />council shall be made and billed to the customer. <br />(1) In street cut-off of water services. Whenever, in the discretion of the <br />director of public works any customer's access to the water service must be physically <br />severed by means of an in street cut-off of water service, whether due to authorized turn <br />on of water service, or unauthorized straight pipe connection, or other violation of city <br />code, an "in street cut-off fee" as established by resolution of the city council shall be <br />made and billed to the customer. <br />(m) Any charge, fee, or deposit owing to the city which has been paid by an <br />instrument such as a check or draft which is dishonored upon presentation for payment, <br />shall be void and of no effect from its inception. The director of finance, may, in his <br />discretion, withhold the effect of this provision if the instrument is redeemed within <br />fifteen (15) days of its return. Payment of charges, fees, or deposits following a <br />dishonor of such instrument upon presentation for payment shall thereafter be made <br />only by credit card, cashier's check, money order, or cash, which amount shall include <br />any applicable penalty, as well as a "return payment service fee". The director of <br />finance shall be authorized to reject payment other than by cash, cashier's check, or <br />money order from such customer or such customer's agent for a period of two (2) years <br />following any such dishonor. <br />(n) Water service commodity consumption charges and water related charges <br />and fees established pursuant to section 39-19 of this Code, and any corresponding <br />penalties accrued for failure to make timely payment therefore pursuant to section 39-20 <br />shall be a civil debt owing to the city. <br />Sec. 39-21. - Testing of meters; leaks. <br />(a) A customer may request the agency to test the meter serving his <br />premises. The customer shall be charged a "meter test fee" to cover the cost of such <br />test. The fee shall not be applied if the meter is found to register not more than two (2) <br />percent fast. The customer shall have the right to observe the performance of the test, <br />and a written report of the test will be given to him upon request. <br />Ordinance No. NS-2921 <br />Page 14 of 57 <br />