Item 12 - Amendment to the Agreement for Document Imaging Services

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Use or disclosure of data contained in this page is subject to the restriction on the title page of this proposal. ironmountain.com | 1.800.899.IRON (4766) Page 8 of 18 Public Sector Master SOW Form Rev. 5/21/2024 Special Project Services Iron Mountain provides customers specialized project services for work such as packaging services, transmittal preparation, file packing and purging, re-labeling, re-boxing, data capture/indexing, data entry, and transportation. Project Scope and Workflow Collection, transport, transmittal preparation, and receipt of an estimated 370 cartons (444 cubic feet) of Customer records located at 20 Civic Center Plaza, Santa Ana CA 92701. Iron Mountain will pack an estimated 2000 files in an estimated 370 storage cartons. Cartons will be transferred to an Iron Mountain facility in the Los Angeles market. This service will require 2 dedicated transportation trips. Once arrived at Iron Mountain, the 370 cartons will be barcoded, Inbounded, transmittal prepped, then retrieved and transported to the Cerritos CA Imaging facility. The pricing for imaging of the documents is not included in this SOW. Upon receipt of signed Statement of Work, Iron Mountain will contact Customer to schedule execution of the workflow described herein. Unless otherwise stated, Iron Mountain will follow standard operating procedures for all standard workflows including, but not limited to, transportation, inbound/outbound processing, inventory staging, and archival destruction. All work associated with this SOW will take place during standard Iron Mountain operating hours, 8AM – 5PM Monday through Friday (local time – excluding Iron Mountain holidays), unless otherwise specified and mutually agreed upon. These services will be executed in a mutually agreed upon service window based on the availability of Iron Mountain project teams while accommodating any service restrictions noted by Customer. Upon arrival at the Customer’s location, Iron Mountain will provide identification and ask for the designated Manager on Duty (MOD) or other specified Customer contact. The Customer will be required to escort Iron Mountain to the location of the records requiring service. In the event the location is not ready for service, an additional, billable service visit may be required. The Iron Mountain project team will pack the records into standard Iron Mountain RFID ready storage cartons. If a Customer chooses to use non-RFID ready cartons, separately purchased Iron Mountain RFID labels will be applied to the face of each storage carton to ensure proper disposition and chain of custody. Customer expects the following fields to be captured, if applicable: Major Description / Minor Description / Date Range / Alpha Range / Destruction Date During the pickup process, the Iron Mountain courier will confirm receipt of each carton by scanning the barcode label associated to each carton. Cartons will be staged for transport and, prior to departure, the Iron Mountain courier will require the Customer MOD or designated Customer contact to confirm the carton quantity and provide signature to release the inventory. Upon arrival at the Iron Mountain record center, each carton will be processed following the established, Iron Mountain, standard operating procedure for receipt and entry. In the event that a carton arrives without RFID labels, a RFID label will be affixed, by Iron Mountain, at the customer’s billable rate. Upon inbound completion, each carton will be placed into archival inventory through the putaway process. EXHIBIT 2