Item 30 - Agreements for Video Surveillance System Upgrade and Maintenance and Repair Services

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Docusign Envelope ID: EFBAE12B-2D33-4288-BDF3-3F19BEEB5A9F CITY OF SANTA ANA B. Any parts other than those manufactured by the original equipment manufacturer shall be approved by the Project Manager or designee before they are utilized. C. Contractor shall maintain sufficient off-the-shelf parts/materials on hand to support City's Service requirements. Lack of availability of parts/materials shall not relieve the Contractor from completing Service within agreed to timeframe specified in the agreement(s) issued by City. Xlll. PERSONNEL A. Contractor's personnel responsible for providing Services under this Contractor shall be specifically trained and qualified to perform all Services according to manufacturer's instructions. Evidence of all qualifications of personnel, including a minimum of five (5) years of experience in their respective trade shall be provided to the Project Manager or designee as requested. B. Contractor is responsible for providing sufficient personnel to accomplish all Services as indicated in Agreement(s) awarded by City. C. All Contractor employees shall be identified by a distinctive company logo, emblem, or patch attached in a prominent place on an outer garment and be easily recognizable as Contractor for Video Surveillance Maintenance and Repair Services. Employee identification shall not be substituted for required City badges or passes (if applicable). XIV. SAFETY REQUIREMENTS A. Contractor shall take all reasonable precautions, as directed by the County, or in the absence of such direction, in accordance with sound industrial practices, to safeguard and protect City property and adjacent property. Damages to properties caused by Contractor's negligence shall be repaired at no cost (both labor and material) to the City. B. Contractor shall keep work areas clean and free from any debris, rubbish, hazardous waste and non-usable material resulting from the work under this Contract and shall be disposed of at the completion of each work day by the Contractor at its cost. Hazardous waste must be disposed of in accordance with all applicable technical bulletins, trade, federal, state, and local laws and regulations. C. Contractor is responsible for advising and ensuring compliance by Contractor's employees with all applicable environmental and hazardous materials handling laws and regulations. D. Contractor and its employees must have and maintain Material Safety Data Sheets (MSDS) on all materials that are so required by state and federal laws and/or regulations E. Contractor shall provide City a full report of damage to City property and/or equipment by Contractor's employees. All damage reports shall be submitted to the Project Manager within twenty- four (24) hours of occurrence. F. During and at completion of work, debris shall not be allowed to spread unnecessarily into adjacent areas nor accumulate in the work area. All debris, excess material, and parts, including those materials that could inflict injury (e.g., nails, wire, wood, etc.), shall be cleaned up continuously as work progresses and removed at the completion of the job and/or at the end of each work day. XV. SECURITY REQUIREMENTS The City operates secured facilities. Contractors and their employees who perform Services at secured facilities will be required to adhere to strict operation policies designed with the primary purpose of ensuring a safe and secure environment. A. Contractor must provide a list of all personnel/employees who will be directly performing tasks associated with the Contract. Contractor's personnel/employees providing Service in a secured detention facility, or a Police Department facility, will be expected to pass two (2) separate background checks performed by Contractor as appropriate at its cost and the City of Santa Ana RFP 25-1 09A City of Santa Ana Page 26 of 51