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Docusign Envelope ID: EFBAE12B-2D33-4288-BDF3-3F19BEEB5A9F <br />apply whatsoever and Convergint Related Parties have no liability to Customer for any <br />losses or damages caused by any Special Offerings: and (ii) Customer shall indemnify. <br />defend, and hold harmless Convergint Related Pafies, from and against all claims. <br />demands, actions, liabilities, damages, and costs (including reasonable attorneysa fees) <br />relating to Special Offerings provided by Convergint, except to the extent of Convergint's <br />gross negligence installing such Special Offerings. Any waiver of damages or limitation of <br />liability contained in the Agreement and as modified herein shall not apply to Customer's <br />indemnification, hold harmless and defense obligations herein. <br />Applicable to Weapons Detection Only: If Convergim provides Weapons Detection Systems <br />or Services, then such Systems and Services are further governed by the Weapons <br />Detection Addendum effective on the Effective Dake of this Proposal and available at <br />https://www.convergint.com/terms, which is incorporated by reference as if set forth herein <br />in full. "Weapons Detection Systems or Services" means any "Systems" and/or "Services" <br />as each are defined in the Weapons Detection Addendum. <br />SECTION 10. LIMIT ATION OF LIABILITY <br />EXCEPT AS PROVIDED HEREIN, TO THE FULLEST EXTENT ALLOWED BY LAW: (A) <br />IN NO EVENT SHALL EITHER CONVERGINT RELATED PARTIES, OR CUSTOMER BE <br />LIABLE UNDER OR IN CONNECTION WITH THIS PROPOSAL FOR SPECIAL,INDIRECT <br />INCIDENTAL, PUNITIVE, LIQUIDATED OR CONSEQUENTIAL DAMAGES, INCLuDING <br />COMMERCIAL LOSS, LOSS OF USE OR LOST PROFITS, EVEN IF THAT PARTY HAS <br />BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (B) THE AGGREGATE <br />LIABILITY OF CONVERGINT RELATED PARTIES ARISING OUT OF OR RELATED TO <br />THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO <br />CONVERGINT UNDER THIS AGREEMENT DURING THE 12 MONTH PERIOD <br />IMMEDIATELY PRECEDING THE DATE OF THE FIRST INCIDENT GMNG RISE TO <br />THE LIABILITY. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS <br />LIMIT. THE LIMITATION SET FORTH IN THIS SECTION SHALL APPLY W)-IETHER THE <br />CLAIM IS BASED ON CONTRACT, WARRANTY, TORT (lNCLuDING NEGLIGENCE) OR <br />OTHER LEGAL THEORY. <br />SECTION 11. COMPLIANCE WITH LAW, SAFETY, & SITE CONDITIONS <br />Convergint agrees to comply with all laws, rules and regulations applicable to its provision of the <br />Services. Customer will comply with all applicable laws and agreemems applicable to its use <br />and operation of the Seivices. Convergint shall comply with all safety related laws and <br />regulations and with the safety program of the Customer, provided such program is supplied to <br />Convetgint pror to beginning Services. <br />If during the course of its Services, Convergint encounters conditions at the site that are <br />subsurface, differ materially from what is represented in the contract documents, or <br />otherwise concealed physical conditions, Convergim shall be entitled to an extension of <br />time and additional costs for the perTormance of its work. <br />If Convergint discovers or suspects the presence of hazardous materals or unsafe working <br />condiUons at Customer's site where Die Services are to be perTomied, Convergint is entitled to <br />stop the Services at that site if such hazardous materals, or unsafe working conditions were not <br />provided by or caused by Convergint. Convergint in its sole discretion shall determine when it <br />is "safe" to retum to perform the Services at Customer's site. Convergint shall have no <br />responsibility for the discoveiy, presence, handling, removing or disposal of or exposure of <br />persons to hazardous materals in any form at the Customer's site. To the fullest extent allowed <br />by law, Customer shall indemnify and hold hamiless Convergint from and against claims, <br />damages, losses and expenses, including but not limited to, reasonable attomey's fees, arising <br />out of or resulUng from undisclosed hazardous materials or unsafe working conditions at <br />Customer's site. <br />SECTION 12. PERSONAL DATA & SECURITY <br />Converginfs obligations and liabilities regarding Processing of Personal Daka and <br />information security shall be limited solely to Processing perTormed by Convergint's <br />personnel. Processing by OEMs or Third Party Products are governed by any applicable <br />OEM end user licensing agreements or terms and conditions. Customer represents and <br />warrants that it will comply with all applicable Daka Protection Laws. Although certain <br />products delivered by Convergint may be capable of processing Biometric Information, <br />Personal Health Information, financial information, or government identifiers ("Sensitive <br />Information"), Customer acknowledges that Convergint is not Processing Sensitive <br />Information (or to the exient it is Processing Sensitive Information, it is doing so strictly in <br />accordance with Customer's instructions) and Customer is solely responsible for <br />compliance of all such Processing with Data Protection Laws. To the fullest exient allowed <br />by law, Customer shall indemnify, defend and hold harmless Convergint from and against <br />all claims, demands, actions, liabilities, damages, and costs (including reasonable <br />attorneys' fees) asserted by a third parky arising out of or relating to failure to comply with <br />applicable Data Protection Laws including but not limited to those related to Sensitive <br />Information. Convergint's obligations and liabilities regarding information security and <br />Processing of customer information or data, including Personal Oaka, are limited to <br />Processing performed by Convergint (if any). OEM and Third Parky Product information <br />security and Processing is governed by applicable OEM end user licensing agreements or <br />terms. "Personal Data", "Process(ing)", "Biometric Information", and "Personal Health <br />Information" shall be interpreted in accordance with, and shall include analogous <br />terminology as used in, applicable laws and regulations relating to data privacy, information <br />security, data protection, data breaches, cross-border data flows, and/or the rights and <br />obligations of persons or entities regarding personal information ("Data Protection Laws"). <br />To the extent Convergim accesses Customer's information systems, Convergim will not <br />be responsible or liable for losses or harms caused by following Customer's instructions, <br />caused by Third Party Products, caused by third party or Customer-specified remote access <br />software, or that are otherwise not due to the fault of Convergint. Customer-authorized <br />changes to Customer information systems are ak Customer's own risk and Customer <br />acknowledges it is responsible for the overall security of its information systems. <br />SECTION 13. INTELLECTUAL PROPERTf <br />Convergint shall retain title and ownership of all intellectual property rights relating to the <br />drawings, technical documentation, or other technical information ('T)ocumentation'a) <br />delivered under this Agreement. The OEMs shall retain title and ownership of all intellectual <br />prope% rights relating to the Third Party Products and will grant any license and right to <br />use in connection with the Third Parky Produtt through the OEM's end user license <br />agreement or other terms and conditions. Customer shall not use any Documentation <br />supplied by Convergint for any purposes other than those directly related to this Agreement <br />or for the use and/or maintenance of the Third Party Product. <br />SECTION 14. PRICE ADJUSTMENT <br />Beginning on the one (1 ) year anniversary of the Start Date and annually thereafter for the <br />Term of this Agreement, Convergint may automatically adjust the CSP Costs and Rates set <br />forkh in this Agreement: (i) by a percentage equal to the annual percent change in the <br />Consumer Price Index ("CPI") for "All Cities. All Urban Consumers" as published by fhe <br />Bureau of Labor Statistics of the u.s. Department of Labor (if the Services are perTomied in <br />the United States) or SlaUstics Canada (ff the Services are perTormed in Canada) for the 42- <br />month period ending December 31 of the prior year: or (ii) with five (5) days prior written <br />notice, in excess of the CPI if based on: (a) changes by its vendors to the cost of materials <br />or Thitd Party Products to be provided and/or labor costs related to personnel responsible <br />for perTorming the Services, (b) macroeconomic conditions, such as taxes, tariffs or duties, <br />natural disasters, labor shortages/strikes, etc., (c) market conditions such as price volatility <br />or availability limitations, or (d) other events not within Convergint's control that impact the <br />cost of perTorming the Services, and (e) such at4justment is supported by documentation or <br />other evidence. The effettive date of this adjustment shall be the first invoice in each new <br />anniversary year. Convergint reserves the right to add periodic surcharges, including <br />without limitation, adjustments for the then current price of fuel, such surcharges to be <br />specified and invoiced by Convergint. <br />SECTION I 5. TERMIN ATION <br />lfapa$maten'allybreachesth'isAgreement,TheoTherpa%shallprov'idewn'ttennoticeofthe <br />breach and a reasonable time to cure the breach. but in no event less than 30 days. If the <br />breaching party fails to cure the breach within the specified time period, the non-breaching parky <br />may temiinate this Agreement upon 15 days written notice to the other parky. If Convergint <br />notifies Customer of a matenal breach pursuant to this paragraph, Convergint may temporanly <br />suspend its services without liability until Customer cures the breach. <br />SECTION 16. GOVERNING LAW AND DISPuTES <br />The parties agree that this Agreement shall be governed by the laws of the state/province <br />where the Seivices are being perTormed, and venue for disputes shall be located in that <br />state/province. <br />ln tho ovont of any dicputo botwoon Convorgint and Cuctomor, Convorgint and Cuctomor chaff <br />firct aticmpt to rocoli.io tho dicputo in tho fiold, but if that ic not cuccoccful, thon in a moating <br />bc!woon authori;:od officoc of oach company. If cofflomont attomptc aro not cuccoccful, unlocc <br />tho dicputo roquimc injuncUvo roliof, thon tho dicputo chall bo docidcd oxclucivcly by arbitration. <br />Such arbitraiion chaff bo conductod in accordanco with tho Commorcial /',rbitration Ruloc of tho <br />,',moncan ,',rbitration ,',ccociation (iT tho Sor.'icoc aro porTormod in tho Unitod Statoc) or <br />,',rbitration Ruloc of tho /.DR Inctituto of Canada, Inc. (if tho Sorvicoc aro porfomiod in Canada) <br />currontly in offcct by a cinglo arbitrator and chall bo a final binding rocolution of tho itr;uoc <br />prcscntod bohi.iocn tho parkioc. Tho provailing parl shall bo ontitlod to rocovor itt. maconablo <br />attomoyc' ftxic and coctc. 7.ny award by tho arbitrator may bo ontorod ac a judgmont in any <br />ccuri ha'.'ing juricdiction. <br />SECTION 17. MISCELLANEOUS <br />The parties have required that this Agreement be wntten in English and have also agreed that <br />all notices or other documents required by or contemplated in this Agreement be wrmen in <br />English. Les paies ont requis que cetke convention soit r6di%e en anglais et ont 6galement <br />convenu que tout avis ou autre documentexig6 auxtemtes des pr6sentes ou d6coulant del'une <br />quelconque de ses dispositions sera pr6par6 en anglais. <br />Any changes to this Agreement shall be in writing signed by both Customer and Convergint. <br />In the event any provision ofthis Agreementis held to be invalid or unenforceable, the remaining <br />provisions of this Agreement shall remain in full force and effect. <br />Customerwaives all claims against Convergint arising from or related to suspension of services <br />pursuant to this Agreement. <br />Customer and Convergint are independent comractors, and nothing in this Agreement creates <br />any agency, joint venture, partnership, or otherform ofjoint enterprise, employment, orfiduciary <br />relationship between them. Nothing contained in this Agreement shall be deemed to create a <br />relationship of employee or employer between the parties, and neither parky shall be entitled to <br />any benefits that the other par§ provides for its own employees, including workers <br />compensation and unemployment insurance. Each parby shall have exclusive control over its <br />own employees, agents, and subcontractors, its labor and employee relations, and its policies <br />relating to wages, hours, working conditions, or other condiUons. <br />Neither party to this Agreement shall assign this Agreement wfflhout the prior wrmen consent of <br />the other parl hereto. Notwithstanding the foregoing. Convergint may assign this Agreement <br />without notice or consent (i) to any of its parents. subsidiaries or affiliated companies or any <br />entity majonty owned by Convergint or (ii) in connection with a merger, acquisition, <br />reorganization, sale of all of the equity interests of Convergint, or a sale of all or substantially all <br />of the assets of Convergint to which This Agreement relates. <br />If Customer ttansfers ownership or management of the Customer's site to a third party, <br />Customer will promptly provide Convergint with the new owner's or managers contact <br />information and take all such actions as are necessary to assign this Agreement to the third <br />pariy. <br />Notices shall be in writing and addressed to the other parhl, in accordance with the names and <br />addresses of the pariies as shown in the Pioposal. All noUces shall be effeckive upon receipt by <br />the parky to whom the notice was sent <br />September 2, 2024 Page 2 of 3 Convergint Technologies