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Docusign Envelope ID:9BDBD300-F972-4CC8-BD30-40FE04AAD195 VPeregrine 11/14/2025 2.1. Service. During the Term and subject to the terms and conditions of this Agreement, including payment of the fees set forth on the Order Form, Customer may: (a) access and use the Service for up to the number of Users set forth in the Order Form, (b) download and reproduce the applicable Documentation solely for internal use in association with the Service, and (c) download, install, and use any Client-Side Software in support of Customer's use of the Service, in each case on a nonexclusive, non-transferable, and non-sublicensable basis and solely for Customer's internal business purposes. Peregrine shall provide Customer with authentication credentials for individual Users upon written request from authorized personnel of Customer, (ii) onboarding and training services as set forth in the Order Form ("Onboarding and Training Services"), and (iii) telephone and standard technical support to Customer during normal business hours ("Technical Support"). Except as set forth herein, Peregrine shall, at its sole cost and expense, provide all facilities and equipment that may be necessary for Peregrine to perform the Services. 2.2. Professional Services. The Service includes Professional Services to integrate identified Customer Data sources into the platform, including data extraction,translation, and integration into the Service; configuration; and implementation, to enable effective use of the Service and support Customer's adoption of the platform. Further, these included Professional Services incorporate maintenance of the ongoing integration of Customer Data into the Service including but not limited to updates required due to source schema changes for those Customer Data sources and systems identified on the Order Form. Except as set forth in the Order Form, in the event that Customer requests that Peregrine perform data integration, configuration or implementation services regarding the Service, including integration of Customer Data or Third Party Data and creation of specific modifications to the Service (but excluding any Onboarding and Training Services), Peregrine will discuss the scope and fees for such services and, if agreed, such work will be performed pursuant to a statement of work executed by the parties and referencing this Agreement that describe such scope and fees (an "SOW," and such services, the "Professional Services"). Any fees associated with the Professional Services shall be set forth in the applicable SOW and Customer shall pay such fees in accordance with Section 4.2 below. To the extent the Professional Services result in any software code or other tangible work product ("Work Product"), all such Work Product will remain owned solely and exclusively by Peregrine and may be used by Customer solely in connection with Customer's authorized use of the Service under this Agreement. Customer shall permit Peregrine access to Customer's offices and any other facilities necessary for Peregrine to provide the Professional Services. 2.3. Access and Policies. Customer will permit Peregrine access to Customer's offices and any other facilities necessary for Peregrine to provide the Service, Onboarding and Training Services, Technical Support, and any Professional Services. Peregrine agrees to, and cause its personnel to, abide by Customer's facilities access and use policies as provided by Customer to Peregrine in writing in advance of any on-site visits, subject to the Customer's reasonable access security policies, and acknowledges Customer may require escorted access. Access may also include remote access to Customer Data and the Customer's production platform for the Service, where agreed upon by the parties and as necessary to provide the Service (including Technical Support and Professional Services) described herein. Peregrine agrees to comply with the CJIS Security Policy in connection with its access to Customer Data, including CJIS-defined policies for remote access. Peregrine acknowledges that this Agreement may be subject to approval by the California Department of Justice ("CA DOJ") and that failure to obtain and maintain CA DOJ approval shall constitute a material breach subject to Section 11.2. Consistent with Customer's reasonable access security policies, Customer may request and Peregrine shall provide to Customer proof of background screening, clearances, or vetting, as applicable, for Peregrine personnel supporting Peregrine services detailed in this Agreement, provided such information is applicable to the covenants herein, is under Peregrine's control, and Peregrine is lawfully able to disclose such information. The Parties understand that the final responsibility for maintaining the security and confidentiality of criminal justice information maintained by Customer, 3 Proprietary and Confidential