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Docusign Envelope ID:9BDBD300-F972-4CC8-8D30-40FE04MD195 <br /> VPeregrine 11/14/2025 <br /> (e) Customer agrees to perform independent employment background screening for its staff at <br /> Customer's own expense; and (f) Customer agrees to reinforce staff policies for creating User <br /> accounts with only one Customer domain email address for each User, with exceptions only as <br /> granted in writing by Peregrine. <br /> 3.4. Operation Restrictions. Under certain circumstances, it may be dangerous to operate a <br /> moving vehicle while attempting to operate a laptop, mobile device or other touch screen and any of <br /> their applications. Customer agrees that the Users will be instructed to only utilize the interface for the <br /> Service at times when it is safe to do so. Peregrine is not liable for any accident caused by a result of <br /> distraction such as from viewing the screen while operating a moving vehicle. <br /> 3.5. Customer Logo. Peregrine may use Customer's name and logo in. Peregrine's lists of <br /> customers provided that such use will comply with any standard trademark guidelines provided by <br /> Customer to Peregrine. <br /> 3.6. Feedback. If Customer or any of its employees or contractors sends or transmits any <br /> communications or materials to Peregrine by mail, email, telephone, or otherwise, suggesting or <br /> recommending changes to the Service, including without limitation, new features or functionality <br /> relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), Peregrine is free <br /> to use such Feedback irrespective of any other obligation or limitation between the parties governing <br /> such Feedback. <br /> 3.7. Availability and Updates. The Peregrine platform is provided as a hosted service designed <br /> for continuous availability,with routine maintenance performed as needed. Peregrine shall ensure that <br /> Customer has access to the most current, secure, and reliable version of the platform. Updates, <br /> patches, and enhancements are included as part of this Agreement and are released in the ordinary <br /> course of Peregrine's product lifecycle. All such updates are delivered uniformly across Peregrine's <br /> customer base, and Peregrine does not provide customer-specific modifications or release <br /> schedules. The platform is operated as a standardized, multi-tenant service,and all customers receive <br /> access to the same core features as part of a unified product release cycle. <br /> 4. Fees & Payment. <br /> 4.1. Fees. Customer shall pay the fees for the Service as specified in the Order Form and in any <br /> SOWs. All fees are non-refundable except to the extent otherwise expressly set forth in this <br /> Agreement. <br /> 4.2. Payment Terms. Except as set forth on the Order Form, Customer shall pay all fees within <br /> forty-five (45) days of Peregrine issuing an invoice. <br /> 4.3. Taxes. Peregrine's fees do not include any local, state,federal or foreign taxes, levies or duties <br /> of any nature ("Taxes"). Customer is responsible for paying all Taxes, excluding only taxes based on <br /> Peregrine's income. If Peregrine has the legal obligation to pay or collect Taxes for which Customer <br /> is responsible under this section, the appropriate amount shall be invoiced to and paid by Customer <br /> unless Customer provides Peregrine with a valid tax exemption certificate authorized by the <br /> appropriate taxing authority. <br /> 5. Proprietary Rights. The"Peregrine Technology"means (a)the Peregrine name,the Peregrine <br /> logo, and other trademarks and service marks; (b) audio and visual information, documents, software <br /> and other works of authorship, including training materials; (c) other technology included in the <br /> Service, including Client-Side Software, graphical user interfaces, workflows, products, processes, <br /> algorithms, know-how and other trade secrets, techniques, designs, inventions and other tangible or <br /> intangible technical material or information provided by Peregrine under this Agreement; and (d) the <br /> work product or other results of Professional Services. Peregrine owns and shall retain all rights in the <br /> Peregrine Technology. Other than as expressly set forth in Section 2.1 above, no license or other rights <br /> in or to the Peregrine Technology or related intellectual property rights are granted to Customer or <br /> 6 <br /> Proprietary and Confidential <br />