Item 16 - Agreement for Downtown Santa Ana Clean & Safe Program

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EXHIBIT 2 August 5, 2025 Savannah Spicer, Economic Development Specialist I City of Santa Ana Good afternoon Savannah, My name is Delilah Snell, owner of Alta Baja Market and a long-time advocate and business owner in Downtown Santa Ana. I am also a resident of this wonderful city. I am writing to you because I think it is of extreme importance to keep Jose Romo's Clean and Safe team, and many of us feel they are an essential part of downtown. As a business owner and a person who cares for this city personally and professionally, I have seen Jose's team work to care for the downtown not as a "job" but as a place that needs attention that few can manage. This is simply special and so important to this diverse and complicated area. Over the years, Mr. Romo and his team have kept the area looking its best and have done such a good job that the idea that their future is under discussion is preposterous. I have known Mr. Romo's work in downtown for over 20 years. His team's work exemplifies what makes the area great — especially now. Just some of the ways over the years that Jose and his team have proven to be a valuable asset: - Immediate cleaning of trash or dealing with loiterers - Letting other business owners know of the disturbances that affect Downtown Santa Ana and beyond. - Serving as de facto security whenever there are problems, - Serving as the eyes, ears, and brains to anticipate problems before they happen. As someone who is here every day, this team shows CARE. This cannot be replicated easily, and it would be a detriment to the downtown to replace this team. Keeping Mr. Romo's team will keep the good faith of your downtown, which is so desperately needed these days. Thank you for your time, and I'd be happy to discuss this more in person. WIN Delilah Snell Alta Baja Market 201 E. 4tn Street, Suite 201 altabajamarket@gmail.com 35