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Item 14 - Agreement for Automated Parking Citation and Processing Services
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Item 14 - Agreement for Automated Parking Citation and Processing Services
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1/14/2026 2:35:28 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Police
Item #
14
Date
1/20/2026
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Turbo Data Systems, Inc. <br />ticketPROTM Mobile (two -Piece) Lease <br />Submitted to: City of Santa Ana <br />ticketPROTM Mobile Solution (Lease) <br />is a complete solution that includes an Android smartphone, BT printer, software license, 4/5G data plan, support, and maintenance <br />for a single monthly price per unit. <br />Initial One-time Fees <br />Unit Cost <br />ticketPROTM Mobile device and software setup and configuration: Initial setup and installation of <br />$100 per unit <br />software with agency -specific information. <br />60-Month Lease <br />Monthly Rate <br />Monthly Lease Details - Rugged Smartphone/Printer Combo + Data Plan <br />$120 per month <br />• Samsung Galaxy XCover6 PRO smartphone or equivalent <br />Per unit <br />• Zebra ZQ511(2"-Y) Bluetooth printer + power adapter <br />• USB-C Power Adapter <br />• 4/5G data plan <br />• ticketPROTM Mobile parking software license <br />• Remote management software licenses <br />• Support, maintenance, and software upgrades <br />Lease Details <br />Rate <br />Smartphone: Rugged Samsung smartphone or equivalent I High -Res Camera Military spec. MIL- <br />Included <br />81OG rated I Bluetooth I USB Charging 14/5G LTE I Dedicated Push -to -Talk Button (certain models). <br />Bluetooth Printer: Zebra Printer I Includes Lithium -Ion Battery I AC Charger I Belt Clip 12 years Parts <br />Included <br />& Labor Warranty (1 year on printhead) I Configured to Agency's ticketPROTM Mobile system <br />Additional accessories: spare battery, case with shoulder strap, charging dock are available for <br />purchase. <br />TDS Managed 4/5G Voice and Data Plan <br />Included <br />Push -to -Talk service optional for an additional fee <br />ticketPROTM Mobile Software: Parking issuance software I Real -Time citation & photo transfer I Live <br />Included <br />Lookups Built-in LPR I ALPR interface I Electronic Chalking I GPS tagging I Live shared data between <br />all devices I Integration with pay -by -phone and pay -by -plate systems I Scofflaw and hotlist vehicle <br />alerts. <br />ticketPROTM Mobile Software License <br />Included <br />Remote Management Software Maintenance and Support: Remote servicing and updates I Field <br />Included <br />support including remote -connect assistance I email support for Agency requests. <br />1. Sales tax will be applied to all items listed. At the end of the lease term, all equipment must be returned to TDS in good working <br />condition. If the equipment is not returned, the lease will be converted to a month -to -month lease, requiring a 30-day notice <br />before returning the equipment. An early Termination Fee of $95 per unit for each remaining month of the lease will be charged. <br />2. Rugged Smartphone and printer hardware are subject to availability. <br />Other available options upon request <br />1. ticketPROTA° Mobile (two-piece) Purchase <br />This includes an Android Samsung smartphone and a Zebra printer. A monthly service fee per device will apply to cover the <br />4/5G data plan, software license, service, support, and software upgrades. The service fee is paid annually. <br />2. ticketPROTA° Mobile for iOS <br />This includes a ticketPROTM per -user software licensing to install on agency -provided iPhones and Bluetooth printers. TDS can <br />provide Zebra printer purchase options. This is an ideal solution for police motor and patrol officers with agency -issued iPhones. <br />Disclaimer: TDS may subscribe to various third -party software services to automate information input while writing the ticket. These services may <br />include Google Maps, location services, GPS, LPR services, and VIN lookups. TDS reserves the right to disable these services in the software should <br />they terminate. These services are integrated into software for convenience and do not affect the issuance of citations. <br />Proposal valid for one hundred eighty (180) days. <br />1a.: wvr-1 �T I October 15, 2025 <br />S Y S T E M S <br />
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