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Improving General Liability & Workers Compensation PracticesMonthly claims review meetings: HR, CAO, PD, ICRMA, and Adminsure. Results: streamlined GL claim communications, guidance to Adminsure, strategies to resolve large claims.PWA developing a sidewalk repair planInvestigating strategies to improve the PD’s Return to Work Program and create a Return to Work Program for remainder of City. Strategies may include:Implementing a program where employees would need to use a selected group of medical providers for treatment, eliminating doctors authorizing employees to be out for an entire year instead of authorizing light dutyHealth concierge programs to get injured workers medical care quickly so they can heal and return to work Contracting with case management nurses to advise on injuries and treatments as well as assist the injured employees similar to the health concierge programReducing overpayments through increased oversight, and processing Industrial Disability Retirements in a timely mannerICRMA’s Loss Prevention Manager is visiting City for a risk assessment of facilities, processes, and documentation. A report of findings and recommendations will be provided, and help guide the City in making improvements to reduce liability.In process of hiring a permanent, experienced Risk Manager Need to review the effectiveness of our current risk pool48