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Docusign Envelope ID: 030D2B63-5582-4D40-9D78-224202894BCB <br /> J',kk-, A X 0 N Master Services and Purchasing Agreement <br /> Axon Auto-Tagging Appendix <br /> If Auto-Tagging is included on the Quote, this Appendix applies. <br /> 1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with <br /> Customer's Computer-Aided Dispatch ("CAD")or Records Management Systems("RMS").This allows End Users to <br /> auto-populate Axon video meta-data with a case ID, category, and location-based on data maintained in Customer's <br /> CAD or RMS. <br /> 2. Support. For thirty(30)days after completing Auto-Tagging Services, Axon will provide up to five(5)hours of remote <br /> support at no additional charge. Axon will provide free support due to a change in Axon Evidence, if Customer <br /> maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required <br /> because Customer changes its CAD or RMS. <br /> 3. Changes. Axon is only responsible to perform the Services in this Appendix for Auto-Tagging and any applicable <br /> SOW.Any additional Services are out of scope. The Parties must document scope changes in a written and signed <br /> change order. Changes may require an equitable adjustment in fees or schedule. <br /> 4. Customer Responsibilities.Axon's performance of Auto-Tagging Services requires Customer to: <br /> 4.1. Make available relevant systems, including Customer's current CAD or RMS, for assessment by Axon <br /> (including remote access if possible); <br /> 4.2. Make required modifications, upgrades or alterations to Customer's hardware,facilities, systems and networks <br /> related to Axon's performance of Auto-Tagging Services; <br /> 4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Customer safety <br /> and security restrictions, and allow Axon to enter and exit the premises with laptops and materials needed to <br /> perform Auto-Tagging Services; <br /> 4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network configuration) <br /> necessary for Axon to provide Auto-Tagging Services; <br /> 4.5. Promptly install and implement any software updates provided by Axon; <br /> 4.6. Ensure that all appropriate data backups are performed; <br /> 4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services; <br /> 4.8. Provide Axon with remote access to Customer's Axon Evidence account when required; <br /> 4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at <br /> Customer; and <br /> 4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, and <br /> up-to-date documentation and information to Axon. <br /> 5. Access to Systems. Customer authorizes Axon to access Customer's relevant computers, network systems, and <br /> CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify the resources and <br /> information Axon expects to use and will provide an initial list to Customer. Customer is responsible for and assumes <br /> the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, <br /> and consistency of all data, materials, and information supplied by Customer. <br /> Ve <br /> RelQt)P DGtI2025 15 — 30 2/W@26f 42 <br />